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2Modern
2Modern features an innovative design-centric shopping experience, showcasing authentic modern design. Its design-centric theme, coupled with a vast collection of top brands and emerging designers, makes 2modern a true destination for design enthusiasts.
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DTCetc’s Take
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2Modern is a contemporary designer home furnishings brand that was founded in 2003 by Greg Finney and is headquartered in Mill Valley, California. The brand offers a unique collection of designer lighting and furniture pieces that are curated from designers around the world. 2Modern's collection is exclusively available on their website and features attention to detail and a focus on eco-consciousness. The brand has been featured in various publications and has a large following. They offer a price match guarantee and design advice to help customers make the best purchasing decisions. 2Modern also donates furniture and home items to various charities, making them a brand that is not only stylish but also socially responsible.
2Modern would be useful for customers who are looking for unique and high-quality contemporary furniture, lighting, and home accessories. These customers are likely interested in investing in designer pieces that are built to last a lifetime. They may be drawn to exclusive design collaborations between artists and modern designers. Additionally, customers who are looking for eco-friendly wallpaper options may find 2Modern useful. When making a purchase, these customers likely prioritize design and quality over price, and may be willing to invest in more expensive items that are built to last.
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Here's what shoppers have to say:
- Impressive customer satisfaction
- Good customer service
- Wide range of products
Cons
- Occasional shipping mistakes
- Production challenges
- Supply chain challenges
- Restocking challenges
2Modern offers shipping within the United States via FedEx or UPS, with free shipping for orders over $50. However, the brand does not offer international shipping or shipping to P.O. boxes. For larger furniture items, deliveries are made through a third-party freight carrier, and a signature is required. The company also provides a White Glove Service for installation and assembly of orders. While the brand does not offer warranties on their products, some items may be covered by a manufacturer's warranty. Made-to-order purchases are not eligible for returns, but 2Modern accepts returns within 30 days of the purchase date for items in their original condition, unused, and unassembled, with all tags, inserts, instructions, and original packaging intact.
2Modern offers a 30-day return policy for items that are in their original condition and unused. However, made-to-order purchases are not eligible for returns. Customers must follow the instructions provided by 2Modern to return an item, and for larger furniture items, deliveries are made through a third-party freight carrier and require a signature. The brand does not offer warranties on their products, but some items may be covered by a manufacturer's warranty. It is not clear how long it takes the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
78
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100
This brand offers products that are on the pricey side.
DTCetc Score
81
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100
This brand offers products that are on the pricey side.
Target Audience
Contemporary design enthusiasts
Stereotype
Modernist
Pricing Rating
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Sustainability Score
80
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Quality Score
78
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100
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DTCetc Score
81
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100
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Bemz
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