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ThirdLove
ThirdLove was founded by entrepreneur Heidi Zak and her husband in 2013 with the goal of making people feel better about their bodies. The online lingerie retailer offers 78 different sizes, runs ads that appeal to plus-size customers, and makes sizing information easy to find on every product page.
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ThirdLove is an innovative company founded in 2013 by Heidi Zak and Ra'el Cohen. It specializes in high quality, comfortable bras designed to fit a variety of body shapes and sizes. They are known for their half-sizes, fit finder, and charitable donations. ThirdLove is based in San Francisco, Chico, and Argentina, and has a retail store in New York City. They have a growing presence on Instagram with 324k followers, and their bras are praised for their comfort, fit, and design.
The modern woman who values comfort, quality, and inclusivity in her lingerie would find ThirdLove useful. This customer is likely looking for bras that fit well and flatter her body shape, without sacrificing comfort. She may also be interested in brands that prioritize sustainability and ethical production practices. ThirdLove aligns with these values by offering a wide range of sizes, including half-sizes, and using high-quality materials that are both comfortable and durable. Additionally, ThirdLove's fit finder tool helps customers find the perfect size and style for their unique body shape, making the shopping experience more personalized and convenient. The brand's charitable donations also appeal to customers who want to support companies that give back to their communities. Overall, ThirdLove is a great choice for the modern woman who wants to feel confident and comfortable in her lingerie while supporting a brand that aligns with her values.
Products powered by Next Big Shop - get real time product and sales insights on any Shopify store.
Here's what shoppers have to say:
- Bras are pretty and a wide range of sizes are available. The return/exchange process is easy and the fit is as expected. Sales items are great and the bras are high quality.
- The bras are comfortable and last a long time, and the knickers are excellent.
- The nude options are better than most brands, and the mission and product are great.
- The straps are amazing, never slipping down, and the fit is excellent.
- The brand is very inclusive color wise and marketing wise, and the bras are fairly priced.
- The sizing tool is helpful and the delivery is quick.
- The bras are sexy and grown up, and the quality is great.
Cons
- The sizing and fit of ThirdLove bras can be inconsistent and uncomfortable.
- The bras may not provide adequate support for larger cup sizes and may lose their shape quickly.
- The overall quality and comfort of ThirdLove's products may not meet expectations.
- The cost of ThirdLove products may not be worth it for some customers, especially given the short return window.
- The selection of styles and colors may be limited, and the accuracy of sizing could be improved.
- The design of the bras may not be suitable for all body types, with thin shoulder straps and potentially uncomfortable pleating.
For domestic customers in the United States, shipping takes between 3-7 business days for the Continental US, 4-10 business days for Alaska and Hawaii. Standard shipping costs $5, but free shipping is available for orders over $75 through FedEx SmartPost or orders over $50 through Hooked Rewards.For international customers, shipments take 2 weeks and shipping costs vary between $10-25. ThirdLove ships to the UK, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lituania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. Free shipping is available for orders over $200.
ThirdLove offers returns and exchanges on orders within the US for 60 days. To return or exchange an item, customers can request a shipping label from the Thirdlove returns page. Exchanges are only available for US orders, and returns from Canada will have a $9.99 fee deducted from the total refund. International orders from countries besides Canada are not eligible for exchanges. Returns are processed once Thirdlove receives the tracking number from the return. No other items besides those purchased from ThirdLove can be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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This brand offers products that are on the pricey side.
DTCetc Score
80
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100
This brand offers products that are on the pricey side.
Target Audience
Women, Plus Size
Stereotype
Modern woman
Pricing Rating
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Sustainability Score
90
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Quality Score
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DTCetc Score
80
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100
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