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32 Degrees
32 Degrees is a United States-based basic apparel retailer that sells men's and women's Clothing. 32 Degrees prioritizes value and comfort by offering basic everyday items that fit everyone's style and budget. Their products range from winter outerwear to summer polo shirts to keep costumers comfortable year-round.
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DTCetc Score
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32 Degrees is a brand that was founded by a team of passionate individuals who believe in providing value and comfort to their customers. They offer a wide range of everyday basic items that are designed to fit everyone's wardrobe and budget. From clothing to accessories, 32 Degrees has something for everyone. Their products are known for their high quality and affordability, making them a popular choice among customers. Whether you're looking for comfortable loungewear or stylish activewear, 32 Degrees has got you covered. With a commitment to providing exceptional value and comfort, 32 Degrees is a brand that you can trust.
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Here's what shoppers have to say:
- The clothes arrived as expected and were super comfortable.
- The prices are unbeatable and the clothes are great quality.
- They have a wide variety of clothing for different activities and offer free shipping and a points program.
- The customer service is prompt and helpful.
- The clothes are exactly as advertised and better than equivalent clothes at big box stores.
- Despite negative reviews, the orders arrived quickly and the items purchased were satisfactory.
- The shirts and tank tops are made of amazing stretchy material and are worth buying in bulk.
- The shirts are stretchy and comfortable, perfect for gym or outdoor work.
- The clothing is warm, dries quickly, and is great for layering.
- The sizing is accurate and the clothing lasts, with soft and durable materials.
- The prices are good and the clothing is not bulky but still keeps you warm.
Cons
- Purchasing the wrong size resulted in having to pay for return shipping.
- Lack of customer support and unresponsiveness to emails.
- Incorrect items received with no assistance from customer service.
- Shipping times are long and the return process is frustrating.
- Received incorrect sizes and no support for exchanging them.
- Coat was too big and unable to be returned for a refund.
- An address mix-up occurred and no assistance was provided to resolve the issue.
- Poor quality lounge wear pants and a deduction from the refund for returning them.
- No response to emails and order not received after a month.
32 Degrees offers shipping within the United States only. The processing and shipping time for orders is up to 72 business hours. The shipping method chosen determines the delivery time. Free Standard Shipping is available, with delivery taking up to 9 business days from the date of fulfillment. Expedited Shipping is also an option, with delivery taking up to 5 business days from the date of fulfillment. It is important to note that these delivery times are estimates and not guarantees, as they can vary depending on various factors. Orders placed after 1PM EST, Monday to Friday, will ship the following business day. Orders placed on Friday after 1PM or on weekends will not ship until the following Monday or business day during holidays. Orders totaling $32 or more are eligible for free shipping. The cost for Standard Shipping is $5.99.
32 Degrees offers a generous return policy, allowing customers to return or exchange items within 45 days of the ship date. Exchanges are only available for different colors or sizes of the original style(s) purchased, and can only be made once. To be eligible for a return or exchange, items must be returned unworn, unwashed, undamaged, and with the original tags attached. It is important to note that items marked as final sale are not eligible for a return or exchange. Upon receiving the item(s), it can take up to 3-5 business days for the return to be processed. Customers will be notified via email once the refund has been processed. It is essential that returned items are free from dirt, stains, hair, or any other signs of use.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
80
/
100
This brand offers products that are on the pricey side.
Target Audience
Young adults
Stereotype
Outdoorsy
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
90
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100
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DTCetc Score
80
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100
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