Pakt

Pakt is a travel-focused brand founded in 2018 by Malcolm Fontier offering thoughtfully and technically advanced, high-quality, durable, and sustainable bags and accessories for business and pleasure travelers. The flagship product is The One, featured in the Minimalism TV documentary. All materials are BPA-free and animal-friendly, and Pakt ships via boat to the US for a more environmentally friendly approach. A lifetime warranty is included for any defect or excessive damage during everyday use.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Pakt

Pakt is a travel-focused brand founded by Malcolm Fontier in 2018. The company designs and produces high-quality, durable, sustainable bags and accessories for travel. Their flagship product is The One, a redesigned travel bag that was featured in the Minimalism TV documentary. Pakt also offers a travel mug, a backpack, and a portable coffee kit. All materials used are BPA-free and animal-friendly. Pakt ships to the US via boat to be more environmentally friendly and provides a lifetime warranty for any defect or excessive damage during everyday use. Their products are thoughtfully and technically advanced, and ideal for both business and pleasure travelers.

Who Shops At Pakt

Pakt's target customers are travelers who value high-quality, durable, and sustainable bags and accessories. They appreciate the brand's commitment to environmentally friendly practices, including shipping methods and materials used. These shoppers may also value the lifetime warranty offered by Pakt and the brand's thoughtful, technically advanced designs.

What customers love about Pakt

Here's what shoppers have to say:
  • The travel coffee maker is a game changer and perfect for those who travel frequently. It is fast and takes up minimal space.
  • The customer service is helpful and provides what is needed in case of any issues.
Cons
  • The quality of Pakt's products could be improved.
  • Some customers have reported issues with the durability of Pakt's products.
  • Pakt's customer service could be more responsive and helpful.

Pakt's Shipping Policy

Pakt ships both domestically and internationally. For domestic orders in the US, there are three shipping options: Economy (5-10 business days, $5 for orders $70 and under, $10 for $71 and over), UPS Ground (3-7 business days, $7 for orders $70 and under, $12 for $71 and over), and Expedited (2nd business day shipping, speak to customer support for prices). For international orders, Pakt will do its best to accommodate.

Pakt's Return Policy

Pakt has a 30-day return policy for any unused products. Customers can either use the label provided by Pakt, which takes $15 off the refund, or they can use their preferred carrier. It takes up to ten business days for Pakt to process the return. Exchanges are not currently available, but Pakt offers a lifetime guarantee. Items that have been used or are not in their original condition cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience

Adventurous travelers

Stereotype

Eco-conscious

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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
84
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100
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Pakt on Socials

View this profile on Instagram

Pakt (@Pakt) • Instagram photos and videos

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