Milk Bar

Milk Bar is an award-winning bakery founded by pastry chef Christina Tosi in 2008. With five locations across the USA and a popular Instagram page, the bakery has gained a lot of attention for its unique treats that blend the familiar with the modern. Milk Bar offers a diverse selection of cakes, pies, cookies, ice cream, and truffles, and provides all ingredients online. Customers can order treats three days in advance, and up to 30 days in advance during the holidays. Free shipping offers and a refer-a-friend discount are also available.

Milk Bar is a brand that takes classic, homestyle baked goods and transforms them with unique flavors and textures. The brand is for those who want to indulge in truly remarkable desserts, as their treats provide an eye-closing, time-transporting experience that can't be found anywhere else.

• Milk Bar products are available in grocery stores during the pandemic, making them accessible to many.
• Milk Bar offers a variety of treats for those with dietary restrictions, such as gluten-free options.
• Milk Bar treats are creative, nostalgic and playful, with delicious textures and flavors.
• Milk Bar offers great customer service, including same-day delivery in NY and a branded tin for cookie orders.
• Milk Bar cakes are popular for special occasions, such as birthdays.

• The brand uses excessive single-use packaging.
• The products can be pricey.
• The quality of pre-packaged items from grocery stores may not match those from a Milk Bar bakery.
• The treats may be too sweet for some.
• Products may not be as fresh if purchased later in the day.

Milk Bar ships to most zip codes in the US, with fees ranging from $15-$27 depending on the location and day of the week. Customers can place their order as far as 30 days in advance and are recommended to choose a date 1-2 days in advance for time-sensitive events. Milk Bar also offers delivery through Postmates, Uber Eats, Caviar, and DoorDash in cities like Boston, LA, Las Vegas, New York, and Washington. For orders over a certain price, customers may be eligible for free delivery. Unfortunately, Milk Bar does not currently ship internationally.

Milk Bar's return policy states that all perishable treats are not returnable. However, if there is something wrong with an order, customers can contact the brand and they may be eligible for a refund or replacement. Customers may need to provide photos of the affected order. There is no time limit stated for returning an item, and it is not stated how long it takes for the company to process a return.