Thistle
Thistle is a plant-based food brand that offers gluten- and dairy-free meals which are nutritionally designed to keep you energized and focused. They prioritize sustainability and give back to local communities.
The story
Thistle is a meal delivery service offering chef-crafted meals that are nutritionist approved. The brand emphasizes both nutrition and sustainability in their offerings.
Thistle is for customers seeking prepared meals designed by chefs and reviewed by nutritionists.
The DTCetc bottomline
What customers say
- Chef-crafted meals
- Nutritionist approved
- Sustainability focus
Thistle shipping policy
Thistle offers shipping across the entire state of California where local delivery does not apply, and parts of NV, AZ, WA, OR, and ID. The brand's shipping policy only offers shipments on Mondays and/or Thursdays by 8pm, depending on delivery schedule options in the customer's area. There is no shipping fee for any of the plans offered by Thistle. For the Essentials Box, prices start at $84/box, while the Enhanced Box starts at $96/box. The Cold-Pressed Juice Box costs $60/box, and the Lite Bites Box is priced at $76/box. Unfortunately, Thistle cannot accommodate allergies, substitutions, or modifications of any kind for any of the plans offered. Customers will receive an email from the brand's shipping provider, Ontrac, with a tracking number that will allow them to locate their box while it's en route to them. Thistle hopes to expand to new states in the future.
Thistle return policy
Thistle offers a return policy for dissatisfied customers. If a customer is unhappy with a meal or other product, they must contact Thistle at hello@thistle.co within seven (7) days of receiving the product. Depending on the circumstances, Thistle may replace the product at their expense, provide a full or partial refund of the purchase price, or provide credits for the product that will be automatically applied to future deliveries under the customer's meal subscription.
