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Verb
Verb bars are the perfect solution for busy professionals, parents, and outdoor enthusiasts who need sustained energy throughout the day. Made with natural ingredients and green tea caffeine, they provide a delicious and healthy option to power through any challenge.
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DTCetc Score
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DTCetc’s Take
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Verb is a better-for-you bar brand founded by Matt and his team in 2016. Based on their frustration with unhealthy snacking options and expensive coffee, they created Verb bars to provide a long-lasting energy boost for anyone needing to power through their day. The bars are made with green tea caffeine and are perfect for early mornings, back-to-back meetings, or outdoor adventures. Verb bars are a delicious and healthy option to help customers be their best selves.
Verb customers are health-conscious individuals seeking a better-for-you snacking option. They appreciate the long-lasting energy boost provided by the green tea caffeine in Verb bars, making them an ideal choice for busy lifestyles and outdoor activities.
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Here's what shoppers have to say:
- Customers love the taste of Verb bars and their low sugar content.
- Improves energy without the crash.
- The customer service team is responsive, helpful, and pleasant to work with.
- Customers appreciate the variety of flavors available.
- Verb bars are a good alternative to coffee for those who don't drink it.
- Customers find that Verb bars help them stay full and focused throughout the day.
Cons
- The brand has been criticized for poor business practices and overpriced products.
- Some customers have reported difficulty canceling automatic shipments and navigating through obscure links.
- There have been complaints about the brand keeping payment information without permission and only giving 1-day advance notice to cancel.
- Some customers have found the taste of the bars unappealing and have not found them to be filling enough as a snack.
- There have been reports that the bars are not sustainable to eat regularly and that the effects of the caffeine are not noticeable.
Verb currently offers shipping within the United States, including Alaska and Hawaii. The brand hopes to offer international shipping in the future. Shipping is available at a flat rate of $6.95, and orders over $50 or Starter Kit orders receive free shipping. Shipping usually takes 5-7 business days, and orders placed between Friday and Sunday will ship out on Monday.
Verb offers a 14-day return policy for their Flex purchase. Customers can contact the brand's CX team through text at (877) 837-2332 to initiate a free return. However, for all other orders, Verb does not offer refunds or exchanges due to the perishable nature of their products.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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75
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience
Busy professionals, parents, outdoor enthusiasts
Stereotype
Busy professionals
Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
70
/
100
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DTCetc Score
64
/
100
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