MandySkin

MandySkin is a Beauty Tech company founded in 2018 by a team of innovative individuals. Based in Barcelona, Spain, MandySkin is dedicated to revolutionizing the beauty industry by combining technology with traditional beauty products. Their mission is to bring about positive change in people's lives by offering high-quality products that are both visually stunning and technologically advanced. With a focus on design, innovation, and technology, MandySkin strives to push the boundaries of the beauty industry and provide customers with the best service and innovative products. Join MandySkin on their journey to transform the beauty industry and experience the future of beauty.

MandySkin's audience is the forward-thinking beauty aficionado who is unafraid to embrace the intersection of technology and cosmetics. They are possibly influencers, tech-savvy millennials, or beauty enthusiasts who are always on the lookout for the next big thing. If you've ever wished for smarter, more personalized beauty products that adapt to your unique needs, then MandySkin is speaking your language.

• Customers have seen better results from day 1
• The difference in their skin is huge

• The product may cause skin irritation and redness for some users.
• Some customers report that the product may not deliver the promised results.
• There are concerns about the product being too expensive for the quality provided.
• A few customers may experience breakouts after using the product.
• The packaging of the product may not be user-friendly, making it difficult to dispense the desired amount.

MandySkin is committed to providing the best customer experience, including fast and smooth delivery. All orders will be dispatched from their warehouse within 24 hours. For domestic shipping, MandySkin offers free shipping to Sweden, Denmark, Norway, and Finland for orders over €40. The shipping time for these countries ranges from 2-3 working days to 3-7 working days, depending on the location. The carriers used for domestic shipping are DHL, Bring, and Posti. For international shipping, MandySkin also offers free shipping for orders over €40, with a shipping time of 7-10 working days. The carrier used for international shipping is DHL.

MandySkin has a return policy that allows customers to return their purchased items within 30 days of the original purchase. However, it is important to note that if 30 days have passed since the purchase, the company will not be able to offer a return or exchange. To be eligible for a return, the item must be in the same condition as when it was received and must be packed in its original packaging with the seals unbroken.

To initiate a return, customers are required to contact the company with their order number and provide an image of the product in its original packaging. Once the package has been returned and inspected, the customer will receive an email confirming the receipt of the package and whether the refund request has been approved or declined. If the refund is approved, the customer will receive a refund to their original payment method within 7 business days. However, it is important to note that the refund will be the full amount of the product minus the shipping costs both ways and an administrative fee of 15 GBP.

Please note that any items that do not meet the return criteria or have been used or damaged will not be eligible for a return or refund.