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Loot Crate
Loot Crate is the best subscription box service ever! Every month you get $45-$50 worth of collectible, fandom, and custom-made items for your favorite franchises including Marvel, D.C., Star Wars, and others.
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Brand Tags
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DTCetc’s Take
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Loot Crate is the original fan-powered subscription box company, founded in 2012. As a company run by fans, Loot Crate celebrates nostalgic moments and characters from famous heroes to infamous villains. They partner with industry leaders in entertainment, gaming, sports, and pop culture to deliver monthly themed crates, produce interactive experiences and digital content, and film original video productions. With over 14 million crates delivered to fans in 35 territories across the globe, Loot Crate strives to provide consistent and "fan-tastic" experiences around all of their products. They approach everything with playfulness and humor, creating multiple layers of discovery for fans. Everything they develop, including themes and original content, is intended to bring your fandom into the real world and to your door in unexpected ways. Loot Crate loves their customers and hopes to provide them with awesome care packages to totally immerse themselves in the stuff they love!
Fans of entertainment, gaming, sports, and pop culture will enjoy Loot Crate's fan-powered subscription boxes, delivering unique, themed crates filled with nostalgic moments and characters. The company's playfulness and humor make it a fantastic experience for fans to immerse themselves in the things they love.
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Here's what shoppers have to say:
- Customers have not experienced any problems with Loot Crate and they deliver exactly what they promise.
- Loot Crate is the better option compared to other crates as it provides more value for its price.
- Customer service is responsive and resolves issues quickly.
- The crates are great and contain quality items that are within the theme.
- The box that the items come in is well-designed.
Cons
- Shipping and fulfillment issues
- Poor value for the price
- Declining product quality
- Unsatisfactory customer service
Loot Crate is a brand that may experience delays in shipping due to port delays, global supply chain issues, and import and transit time of products. Customers can expect to receive new shipping estimates if there are any delays. The brand's customer support team is always available to help customers with any questions or changes to their order.
Loot Crate's return policy states that customers can request a refund for their subscription cost minus shipping, but this is at the discretion of customer support. The brand reserves the right to revoke a subscription at any time.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
70
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100
This brand offers products that are on the pricey side.
Quality Score
62
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100
This brand offers products that are on the pricey side.
DTCetc Score
68
/
100
This brand offers products that are on the pricey side.
Target Audience
Entertainment fans
Stereotype
Geek
Pricing Rating
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Sustainability Score
70
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100
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Quality Score
62
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100
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DTCetc Score
68
/
100
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