LELO

LELO is a luxury wellness brand founded in 2003 by Swedish designers, offering unique sex products and bundles for solo or partnered play. Their products are featured in many prominent publications, and all are made of quality materials with helpful video guides and a 1-year warranty.

Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

About LELO

Founded in 2003 by Swedish designers Eric Kalen, Carl Magnuson, and Filip Sedic, LELO is a luxury wellness brand that provides unique sex products for men and women. Their products include luxury sex toys, condoms, and moisturizing lubricants, as well as bundles for solo or partnered play. LELO is featured in many articles by prominent publications such as Forbes, Buzzfeed, InStyle, and Cosmopolitan, and has won awards from XBIZ Europa and Adultex. All of their products are made of quality materials and come with helpful video guides on their website, as well as a 1-year warranty on all tech products. Customers can also pay in instalments using Sezzle and enjoy free standard shipping.

Who Shops At LELO

LELO's target audience consists of adults seeking high-quality, luxury wellness and intimate products. They value the brand's innovative designs and discreet packaging, and appreciate the recognition the brand has received from prominent publications and awards.

What customers love about LELO

Here's what shoppers have to say:
  • LELO products are highly effective, delivering great orgasms and a luxury experience.
  • The customer service is excellent, with hassle-free replacements and quick turnaround.
Cons
  • The quality of LELO products is inconsistent and not always worth the high price point.
  • Some customers have reported issues with the durability and longevity of LELO products.
  • The customer service experience with LELO can be frustrating and unhelpful.

LELO's Shipping Policy

For those within the United States, LELO offers three modes of shipment: Standard shipping (free, 10-14 business days), Premium shipping ($5, 5-7 business days), and Express shipping ($10, 2-3 business days). For purchases over a certain price, customers can enjoy free shipping. For international customers, LELO offers Standard shipping (varies, 10-14 business days) and Express shipping (varies, 2-3 business days). Shipping prices and costs depend on the country of origin.

LELO's Return Policy

LELO offers returns on unused and unopened items within 14 days of receiving the order. For opened items, they must be defective and must have a valid receipt for warranty coverage. HEX condoms have a 30 day refund window. Exchanges require a different process and can be completed by contacting customer service. Returns may take up to 7-10 business days to process. Items that are used or opened cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Adults 18+

Stereotype

Sensualist

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
90
/
100
This is a placeholder
Quality Score
90
/
100
This is a placeholder
DTCetc Score
84
/
100
This is a placeholder

LELO on Socials

View this profile on Instagram

LELO (@LELO) • Instagram photos and videos

Brands Like LELO

Looking for brands similar to LELO

We've got you covered. Check out this list of similar Electronics & Games brands that customers of LELO love.

Afterglo

Indulge in pleasure with Afterglo's body-safe and quality intimate products. Empower yourself with their commitment to self-care and explore sensuality without judgement.

ASYSTEM

ASYSTEM is the ultimate health-conscious brand for men, offering a range of natural supplements and skincare products. Their Functional By Design® Methodology guarantees high-quality and effective ingredients for overall well-being.

Champ

Champ offers a discreet and convenient way to prioritize sexual health. Their premium, clean-label products are delivered straight to your door, eliminating awkward conversations and uncertainty about quality. Trust in Champ's dedication to innovation and competitive spirit.

Cheeky Bonsai

Cheeky Bonsai empowers women to prioritize their vaginal health with a no-shame attitude. Their products start conversations and sit pretty on bathroom counters, promoting well-being and open dialogue.

Dame

Dame is a sex-positive brand that aims to close the Pleasure Gap with their doctor-approved, body-safe products. With a commitment to education and breaking taboos, Dame is changing the way we think about sexual wellness.

Gote

Gote is a wellness brand for contemporary men who prioritize holistic well-being. With a focus on education, Gote provides easily accessible, high-quality self-care solutions that address the needs of self-aware, results-oriented consumers.

Hanky Panky

Hanky Panky is a well-respected lingerie and loungewear brand founded in 1977 by Gale Epstein and Lida Orzeck. It offers a wide range of products, including underwear, bras, nightwear, accessories and more, available in sizes 14-24 with bra sizes up to D-cup. Hanky Panky is known for its quality materials and lasting products, favored by celebrities such as Rihanna and Jennifer Aniston.

HANX

HANX is a sexual health and wellness brand founded in 2017 by Farah Kabir and Dr. Sarah Welsh. It offers award-winning vegan-friendly condoms, lube, and intimate health treatments to help women feel more connected to their bodies. They also provide physical and educational resources, as well as donations to women’s health organizations, to challenge the status quo and misconceptions around vaginal health issues.

Hello Cake

Hello Cake is a California-based sexual wellness brand founded in 2018 by Hunter Morris and Mitch Orkis. They provide quality sex products like lubricants, condoms, and personal massagers, and are dedicated to making sex products accessible and affordable. Featured in outlets like Playboy and Forbes, Hello Cake strives to remain inclusive and non-discriminatory, with helpful product descriptions, a sex-ed blog, and a quiz to help customers make informed decisions.

Howl

Howl is a premium sexual wellness brand that promotes sex positivity and inclusivity. Their CBD-infused products are made with high-quality, natural ingredients that enhance sexual experiences and promote self-care. Perfect for those who value wellness and inclusivity.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.