Joolies

Joolies, a family-owned brand, grows organic medjool dates in California without pesticides, herbicides, or fungicides. Their commitment to sustainability and health-conscious snack options appeals to responsible and nutritious consumers.

Category
CPG
Specialty
Socials
70
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable
Organic
Gluten Free

DTCetc’s Take

About Joolies

Joolies is a family-owned and operated brand that has been growing organic medjool dates in the Coachella Valley of California for nearly two decades. Founded by the Kohl family, Joolies is committed to providing high-quality, perfectly ripe fruit that is sustainably grown without the use of pesticides, herbicides, or fungicides. Their ideal location and finely-tuned water needs allow them to harness the power of the Golden California sunshine year-round, resulting in a deliciously sweet and healthy snack. Joolies is dedicated to promoting a healthier lifestyle and improving the overall quality of life for their customers.

Who Shops At Name

Joolies customers are health-conscious individuals who appreciate sustainably grown, organic medjool dates from a family-owned brand. Their commitment to pesticide-free farming and providing a delicious and healthy snack appeals to those seeking a responsible and nutritious option.

What customers love about Joolies

Here's what shoppers have to say:
  • Joolies Dates are sweet, fresh and full of flavor.
  • Excellent customer service and fast shipping.
  • They taste like heaven in a box and are a delicious healthy dessert option.
  • High-quality products.
  • Joolies are the perfect snack to include in various dishes and salads.
Cons
  • The packaging and quality of the product were disappointing.
  • Customer service was lacking, with no phone number available and slow response times.
  • The dates were dry and required extensive soaking before consumption.
  • Overall, the brand did not meet expectations and is not recommended.

Joolies's Shipping Policy

Joolies offers free shipping for all orders over $35, while a standard shipping charge of $4.95 is applied to orders below that amount. The dates are shipped through the United States Postal Service (USPS), and most orders arrive within 3-5 business days. However, due to the current situation, some orders may be delayed. Joolies uses Amazon to fulfill their orders, which ensures prompt and efficient delivery. Customers who prefer not to receive their orders through Amazon can purchase Joolies dates in a store near them. Currently, Joolies is only able to ship to addresses within the United States at this time.

Joolies's Return Policy

Joolies accepts returns for unused items in their original packaging with a receipt or proof of purchase. Perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases cannot be returned. Gift cards and downloadable software products are also non-returnable. Partial refunds may be granted for items that show signs of use or are returned more than 30 days after delivery. Regular priced items may be refunded, but sale items cannot. To initiate a return, customers should mail their product to Joolies LLC at the provided address. Customers are responsible for paying their own shipping costs, and shipping costs are non-refundable. Joolies will notify customers by email of the approval or rejection of their refund, and refunds will be processed within a certain amount of days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious, sustainable, organic

Stereotype

Health-conscious

Pricing Rating
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Sustainability Score
85
/
100
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Quality Score
70
/
100
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DTCetc Score
81
/
100
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Joolies on Socials

View this profile on Instagram

Joolies (@Joolies) • Instagram photos and videos

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