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Horizn Studios
Horizn Studios offers sustainable and innovative solutions for the future of travel. Their world-class quality and attention to detail make their luggage and accessories the perfect companion for any journey. Collaborations with like-minded brands and artists reflect contemporary culture.
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DTCetc’s Take
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Horizn Studios is a travel brand founded in 2015 by a team of passionate travelers. Their mission is to provide sustainable and innovative solutions for the future of travel. Horizn Studios offers a range of smart luggage, backpacks, and accessories for both daily commutes and long-haul trips. They are known for their world-class quality and attention to detail, sourcing only the highest-quality materials and subjecting each range to rigorous testing before launching. Horizn Studios has collaborated with like-minded brands such as Beats by Dre, BMW, and Soho House, as well as renowned artists and DJs to create unique products that reflect contemporary culture. With a commitment to sustainability and a desire to help travelers explore the world consciously, Horizn Studios is the perfect companion for any journey.
Horizn Studios appeals to travelers who appreciate sustainable and innovative solutions for their luggage and travel accessories. The brand's focus on quality, design, and collaborations with like-minded brands and artists make it popular among customers who want a stylish and functional travel companion for both daily commutes and long-haul trips.
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Here's what shoppers have to say:
- Horizn Studios offers stylish urban designs for luggage, bags, and backpacks.
- There is a wide range of choices available, and personalization is possible.
- The brand uses sustainable materials, which is appreciated by customers.
- The inclusion of a powerbank in the luggage is great for business travel.
- Horizn Studios offers a 30-year warranty that covers defects.
Cons
- The products from Horizn Studios are not very durable and may not last as long as you would expect.
- Some customers have reported issues with the wheels or covers of their Horizn Studios products falling off.
- Customer service from Horizn Studios has been reported as unhelpful or non-existent by some customers.
- The website for Horizn Studios can be difficult to navigate and some customers have reported unexpected changes in prices.
- Customers have experienced delays and difficulties when trying to return or receive a refund for their Horizn Studios products.
Horizn Studios offers shipping to almost every country in the world, with free shipping for luggage and orders starting at €150 within the EU and £150 within the UK. For all other orders within the EU, a flat shipping rate of €5 applies, while for the UK, a flat shipping rate of £20 applies. Shipping costs for delivery outside the EU/UK are calculated based on weight and the destination country, with exact costs shown at checkout. Standard shipping within the EU/UK takes 2 to 6 working days, while outside the EU/UK shipping takes 6 to 8 working days. The brand also offers customised HORIZN ID luggage, which will be built and shipped within 10 working days.
Horizn Studios allows customers to return all products within 15 days of purchase without giving any reasons. The products must be unused and undamaged, and returned in their original packaging. Personalized items, such as Horizn ID, cannot be returned or exchanged. If a customer wishes to return a personalized luggage tag, the cost of the tag and monogramming will be deducted from the refund. Limited Edition items cannot be returned based on signs of wear or loss of print color. If a customer purchased a set and wishes to return only one item, the price difference between the full-priced item and the discount will be deducted from the refund. The return fee is £5 for items returned from the EU and UK. Refunds will be provided within 14 days of receipt of the returned products, minus shipping and return costs. If the purchase was made using a Horizn Studios Gift Card, store credit will be issued for a future purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
70
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This brand offers products that are on the pricey side.
Quality Score
63
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100
This brand offers products that are on the pricey side.
DTCetc Score
68
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100
This brand offers products that are on the pricey side.
Target Audience
Sustainable travelers
Stereotype
Jetsetter
Pricing Rating
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Sustainability Score
70
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100
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Quality Score
63
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100
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DTCetc Score
68
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100
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