Grind
Grind's sustainable and ethical coffee philosophy is reflected in their home-compostable coffee pods and plastic-free packaging. It's a beloved brand among coffee enthusiasts who value sustainability.
In the wild
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The story
Grind is a coffee company founded in 2011 by a group of passionate coffee lovers. Grind has since grown to become a beloved brand with a state-of-the-art coffee roastery and several cafes across London. Grind's philosophy is that coffee can be a force for good, and they are committed to making sustainable and ethical coffee accessible to everyone. Grind's home-compostable coffee pods for Nespresso machines are a standout product, made with organic and ethically sourced coffee from sustainable farms around the world. Grind's commitment to sustainability extends to their packaging, which is plastic-free and home-compostable.
Grind appeals to coffee enthusiasts who value sustainable and ethically-sourced coffee. The brand is popular among those who appreciate home-compostable coffee pods and plastic-free packaging.
The DTCetc bottomline
What customers say
- The website is clear and it's easy to order. The first order also comes with complimentary tins.
- The coffee tastes great and it's a fantastic addition to have the brand at home after visiting Grind coffee shops in London.
- The compostable pods are a positive feature and the new dark blend decaf has a strong and flavorful taste.
- The coffee pod machine has a slick appearance and the coffee tastes perfect.
- Delivery is fast and the product is nicely packaged. The customer is truly delighted with their purchase.
- The decaf coffee from Grind is the best the customer has tasted and they're happy with their purchase.
- The customer service provided is amazing, and they follow up with customers to ensure satisfaction.
Popular products
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10 Grind shipping policy
Grind offers free delivery for all subscription orders in the UK, EU, and USA. For one-off purchases, free delivery is available for orders over £20. The brand currently ships to these three regions only, but is working to expand its delivery options. All international shipping costs are calculated at checkout, while subscription orders are shipped for free. The brand does not accept PO box numbers and can only deliver to physical street addresses.
Grind return policy
30-day return window
Grind accepts the return of non-coffee products and pods within 30 days of receipt, provided they are in perfect condition, unopened, and in their original packaging. The customer must cover all return costs, and the company reserves the right to withhold any refund at any time. Whole Bean and Ground coffee products cannot be returned unless they were delivered incorrectly or damaged in transit due to their perishable nature.
