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CPG — Gen-z

Chamberlain Coffee

Chamberlain Coffee, founded by YouTube sensation Emma Chamberlain, offers high-quality, delicious beverages that are thoughtfully made. From classic blends to unique options like Cold Brew Lemonade, each sip is a source of joy, inspiration, and creativity. Trust this brand to elevate your daily routine.

chamberlaincoffee.com ↗ ★★★★ 4.3 via Okendo
DTCetc Score
57
out of 100
01

The story

Chamberlain Coffee is a direct-to-consumer coffee brand founded by Emma Chamberlain. The brand offers USDA organic coffee beans, cold brew, matcha, tea, and accessories that are freshly roasted.

Who shops at Chamberlain Coffee

For coffee enthusiasts who value quality, organic options, and thoughtfully made beverages.

100%
Direct-to-consumer
CPG
Category
02

The DTCetc bottomline

57
/100
Overall score
Quality60
Sustainability65
Value for money50
Category
CPG
Style
Gen-z
03

What customers say

4.3 Summarized from verified reviews via Okendo

"this is hands down my favorite matcha EVER! i have purchased other matchas from other companies, including vanilla flavored, and this one ALWAYS remains my #1."

Chamberlain Coffee is highly praised for quality and flavor, though some customers experienced weak matcha taste and occasional shipping issues.

Customers love
Excellent coffee and matcha flavors that don't require added sweeteners
Convenient subscription service with discounts and quick shipping
Great for batch brewing and versatile product range
Things to consider
Matcha flavors can be weak or hard to detect even at recommended amounts
Shipping delays reported (one order took 4+ months)
Not all flavors in variety packs appeal to every customer

Chamberlain Coffee shipping policy

Free shipping over $75

Free shipping on all US orders over $75.

Chamberlain Coffee return policy

14-day return window

Chamberlain Coffee allows customers to return their orders within 14 days of receiving the product, as long as the item and its original packaging are in the same condition as when received. Return labels are not provided, and customers must pay for the return shipping themselves. Failure to meet these criteria may result in additional charges. Customers must contact Chamberlain Coffee to receive an address to send the goods to, and the company has warehouses in both Europe and the United States. If an item is defective or damaged upon arrival, customers must contact Chamberlain Coffee within 14 days to receive compensation.

04

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