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Unico Zelo
Unico Zelo is an Australian winemaking brand that pays homage to indigenous custodianship and showcases native ingredients. Their sustainable and ethical approach appeals to those who prioritize local sourcing and environmentalism.
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Unico Zelo is a winemaking brand founded in 2012 by Brendan and Laura Carter. They are passionate about showcasing Australian native ingredients and paying homage to the indigenous custodianship who maintained the land for thousands of years. The brand offers a range of wines that protect both farmers and the future of the land. Unico Zelo also has a distillery called applewood, where they study indigenous produce and its beneficial effects on the land. They seek to communicate the Australian identity in the products they craft and the services they offer. With incredible colors, flavors, and textures, Unico Zelo hopes to share Australian stories with the world.
Unico Zelo patrons are wine enthusiasts who appreciate the brand's dedication to showcasing Australian native ingredients and sustainable practices. They value the homage paid to indigenous custodianship and are drawn to the unique flavors and textures of Unico Zelo's wine offerings.
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Here's what shoppers have to say:
- Customers love the unique and delicious range of wines from Unico Zelo
- The packaging is beautiful and eye-catching, making it a great gift option
- Excellent customer service
- The brand focuses on sustainability and ethical production
- Shipping is quick and hassle-free, making it easy to order and enjoy Unico Zelo wines
Cons
- Some customers have experienced issues with the courier and obtaining refunds for undelivered wine, with the brand not taking full responsibility for these issues.
- While some customers enjoy the unique and approachable style of the brand, others may find it too quirky or unprofessional.
- While the brand is known for its innovative and exciting wines, some customers may find the selection too limited or not to their taste.
Unico Zelo offers free shipping for orders over $49 AUD.
Unico Zelo has a 30-day return policy. To be eligible for a return, the item must be unused and in the same condition as when received. A receipt or proof of purchase is required to complete the return. Only partial refunds are granted for items that are not in their original condition, damaged, or missing parts for reasons not due to the company's error. Refunds are processed automatically once the return is received and inspected. If a refund has not been received, customers should check with their bank or credit card company. Unico Zelo only replaces items that are defective or damaged. Customers are responsible for paying their own shipping costs for returning items, and shipping costs are non-refundable. The company recommends using a trackable shipping service or purchasing shipping insurance for items over $75. Items cannot be returned after 30 days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
85
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
89
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100
This brand offers products that are on the pricey side.
Target Audience
Sustainable, ethical, local
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
85
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100
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Quality Score
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100
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DTCetc Score
89
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100
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