Haus

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Haus is a new kind of wine designed for the way we drink today: everyday. It's made with things you can pronounce - like chardonnay grapes. elderflower and lemon - not synthetic flavors and added sugar. It's crafted in Napa Valley using hands-on winemaking techniques, and is bottled right here in California so we can make sure you're getting the best. Welcome to the Haus family.

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About Haus:

Haus is a family-run business founded in 2018 by Helena and Woody Hambrecht, specializing in making naturally fermented fruit wines in California. Their unique blends have been praised by The New York Times and featured in Food & Wine and Bon Appétit. Their wines have low levels of alcohol and are made with botanicals, herbs, and fresh produce, and they offer a Wine Haus Membership plan with free shipping and discounts. Haus is committed to sustainability and offers a 30-day return policy.


What Customers Have To Say About Haus - The Pros:

We read all the reviews out there for Haus and here’s what customers love:

  • Great low alcohol alternative with no hangover and perfect for making cocktails, with beautiful packaging and an enjoyable unpacking experience.
  • Variety of flavors with bright citrus and coaxing lavender, hinting at Coriander Spice and Chamomile.
  • Sleek look on countertop with great branding and messaging about apertifs and low-sugar alcohols.
  • Includes a fun magazine with awesome music, recipe recommendations.


What Customers Have To Say About Haus - The Cons:

According to customers, these are the areas in which Haus could use some improvement:

  • Competing brands are priced a little lower and offer similar flavors/experiences.
  • Some flavors are just okay and the products are a little overpriced for the size of the bottle.
  • Lighter flavors might help and some did not like the flavors they tried.


Haus's Shipping Policy:

For domestic orders, Haus offers free shipping on orders over $50, with a flat fee of $7 for orders below that amount. Expedited 2-day and overnight shipping are also available at a set rate. Ground orders usually deliver within 5–7 business days. For international orders, Haus only delivers within select areas of the United States, meaning that their wines are inaccessible to other countries.


Haus's Return Policy:

Haus offers a 30-day return policy for all purchases. To initiate a return, customers must notify the customer service team within 30 days of purchase. There is no need to send back the bottle. The company does not specify how long it takes to process a return, but all items must be returned within the 30-day window in order to be eligible for a refund. No items are excluded from the return policy.

About Haus

Haus is a family-run business founded in 2018 by Helena and Woody Hambrecht, specializing in making naturally fermented fruit wines in California. Their unique blends have been praised by The New York Times and featured in Food & Wine and Bon Appétit. Their wines have low levels of alcohol and are made with botanicals, herbs, and fresh produce, and they offer a Wine Haus Membership plan with free shipping and discounts. Haus is committed to sustainability and offers a 30-day return policy.

Who Shops at Haus?

Haus Pros & Cons according to customers

Pros

  • Great low alcohol alternative with no hangover and perfect for making cocktails, with beautiful packaging and an enjoyable unpacking experience.
  • Variety of flavors with bright citrus and coaxing lavender, hinting at Coriander Spice and Chamomile.
  • Sleek look on countertop with great branding and messaging about apertifs and low-sugar alcohols.
  • Includes a fun magazine with awesome music, recipe recommendations.

Cons

  • Competing brands are priced a little lower and offer similar flavors/experiences.
  • Some flavors are just okay and the products are a little overpriced for the size of the bottle.
  • Lighter flavors might help and some did not like the flavors they tried.

Haus's Shipping Policy

For domestic orders, Haus offers free shipping on orders over $50, with a flat fee of $7 for orders below that amount. Expedited 2-day and overnight shipping are also available at a set rate. Ground orders usually deliver within 5–7 business days. For international orders, Haus only delivers within select areas of the United States, meaning that their wines are inaccessible to other countries.

Haus's Return Policy

Haus offers a 30-day return policy for all purchases. To initiate a return, customers must notify the customer service team within 30 days of purchase. There is no need to send back the bottle. The company does not specify how long it takes to process a return, but all items must be returned within the 30-day window in order to be eligible for a refund. No items are excluded from the return policy.

DTCetc Bottomline

Target Audience

Adults, Millennials

Stereotype

Eco-conscious

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Sustainability Score

90

This brand has a good record for sustainable practices, product sourcing, and manufacturing.

Quality Score

90

The overall product quality for this brand is above average as reported by shoppers.

DTCetc Score

80

This brand comes highly recommended from the DTCetc team.

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