Haus

Haus is a family-run business founded in 2018 by Helena and Woody Hambrecht, specializing in making naturally fermented fruit wines in California. Their unique blends have been praised by The New York Times and featured in Food & Wine and Bon Appétit. Their wines have low levels of alcohol and are made with botanicals, herbs, and fresh produce, and they offer a Wine Haus Membership plan with free shipping and discounts. Haus is committed to sustainability and offers a 30-day return policy.

Eco-conscious customers who prioritize sustainability and natural ingredients in their purchases would find Haus useful. These customers are likely to be health-conscious and seek out products that are made with fresh produce and botanicals, as well as low levels of alcohol. They may also be interested in supporting family-run businesses that prioritize sustainability and ethical practices. Haus aligns with these values by offering naturally fermented fruit wines made with fresh ingredients and botanicals, as well as a commitment to sustainability. Additionally, their Wine Haus Membership plan offers discounts and free shipping, making it a convenient option for customers who prioritize both sustainability and affordability. Overall, Haus is a great option for eco-conscious customers who want to enjoy high-quality, natural wines while supporting a family-run business that prioritizes sustainability.

• Great low alcohol alternative with no hangover and perfect for making cocktails, with beautiful packaging and an enjoyable unpacking experience.
• Variety of flavors with bright citrus and coaxing lavender, hinting at Coriander Spice and Chamomile.
• Sleek look on countertop with great branding and messaging about apertifs and low-sugar alcohols.
• Includes a fun magazine with awesome music, recipe recommendations.

• Competing brands offer similar experiences at a lower price point.
• Some flavors are average and the bottles are overpriced for their size.
• Lighter flavor options could improve the overall experience.
• Not all customers enjoyed the flavors they tried.

For domestic orders, Haus offers free shipping on orders over $50, with a flat fee of $7 for orders below that amount. Expedited 2-day and overnight shipping are also available at a set rate. Ground orders usually deliver within 5–7 business days. For international orders, Haus only delivers within select areas of the United States, meaning that their wines are inaccessible to other countries.

Haus offers a 30-day return policy for all purchases. To initiate a return, customers must notify the customer service team within 30 days of purchase. There is no need to send back the bottle. The company does not specify how long it takes to process a return, but all items must be returned within the 30-day window in order to be eligible for a refund. No items are excluded from the return policy.