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The Whisky List, founded in 2018 by a team of whisky enthusiasts, is Australia's premier online whisky retailer. Based in Australia, The Whisky List is dedicated to helping customers find great whisky and has become an influential force in the Australian whisky industry. They work closely with liquor retailers, brands, and distilleries to provide customers with the best whisky experience possible. With their extensive knowledge and expertise, The Whisky List offers a wide range of whiskies, including exclusive bottlings and a selection of local and international whiskies. They are particularly passionate about promoting Australia's budding whisky industry and work closely with distillers and independent bottlers to showcase the country's great produce. Whether you're a whisky connoisseur or just starting your whisky journey, The Whisky List is the go-to destination for all your whisky needs.
The Whisky List caters to both seasoned whisky connoisseurs and newcomers eager to explore the world of whisky. This is a haven for enthusiasts who want to delve into Australia's budding whisky industry or explore international options. If you appreciate expert guidance, exclusive bottlings, and a passion for quality, The Whisky List is your gateway to a rich whisky experience.
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Here's what shoppers have to say:
- Excellent service
- Amazing selection of whisky
- Fast delivery
- Competitive prices
- Specialist stuff for the discerning whiskey drinker
- Incredible postage speed
- Great customer service
- Highly recommended
- Good prices for pensioners
- The best Whisky Website in Australia
Cons
- Poor customer service.
- Does not support other businesses in the whisky industry.
- Not recommended to engage with.
- No longer interested in the site.
The Whisky List offers shipping and delivery services to most residential or business addresses, Post Offices, and PO Boxes in Australia. They also offer free insured shipping for orders over $200 from participating partner retailers to metro areas. It is important to note that in order to qualify for free shipping, the cart needs to be over $200 from any single store and the delivery address must be within the metropolitan area of an Australian capital city. Delivery times vary depending on the location, with NSW metro areas taking up to 2-3 business days, interstate metro areas taking up to 3-6 business days, and country/remote areas taking up to 5-9 business days. Customers will receive a tracking number to track their order via the Australia Post App. If the customer is not available when the order arrives, a card will be provided for collection at the local post office. Customers have 10 business days to collect their order, after which it will be returned to the warehouse. A signature is required for delivery, and the person collecting the parcel must be over 18 years old and present their photo ID, order number, and collection card. Unfortunately, the driver is unable to call before delivery. The Whisky List also offers international shipping to a limited list of countries, with shipping rates calculated at checkout.
The Whisky List prioritizes the quality of their products and services. They offer a return policy for defective or damaged items. To be eligible for a replacement, the item must be unused and in its original packaging. The goods should be returned within 30 days after the delivery date. To initiate a return, customers are instructed to email sales@thewhiskylist.com.au. The time it takes for the exchanged product to reach the customer may vary depending on their location. Once the return is received and inspected, the customer will receive an email notification regarding the approval or rejection of their refund. If approved, the refund will be processed and credited back to the customer's original method of payment within a certain number of days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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85
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience
Whisky enthusiasts
Stereotype
Whisky enthusiast
Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
85
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100
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DTCetc Score
64
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100
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