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Tropicfeel
Tropicfeel is the ultimate travel gear brand that offers stylish and environmentally responsible products. Their versatile and durable backpacks and shoes are perfect for any adventure, leaving a positive footprint and inspiring conscious travel.
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DTCetc Score
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Tropicfeel is a travel gear brand founded in 2017 by Alberto Espinós and his team. The brand is all about bringing the excitement of travel to everyday life and inspiring authentic, conscious travel. Tropicfeel offers a range of products that are not only stylish and functional but also environmentally responsible. From backpacks to shoes, Tropicfeel designs its products with the traveler in mind, making them versatile, durable, and perfect for any adventure. The brand is committed to leaving a positive footprint and changing the way people travel. With Tropicfeel, customers can travel with confidence, knowing they are supporting a brand that values responsible travel and sustainability.
Tropicfeel shoppers are travel enthusiasts who value stylish, functional, and environmentally responsible travel gear. They appreciate the brand's commitment to inspiring authentic, conscious travel, and designing versatile, durable products perfect for any adventure.
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Here's what shoppers have to say:
- Customers love Tropicfeel's shoes for their comfort, durability, and ease of cleaning.
- The backpacks are praised for their ability to hold all belongings, keep them dry, and meet airline requirements.
- Many customers appreciate Tropicfeel's excellent customer service, prompt responses, and willingness to replace faulty products.
- The brand's sustainable efforts and innovative designs are highly regarded by customers.
- Customers appreciate the detailed product information and ratings provided on the website.
- Tropicfeel's pants are praised for their comfort, stretchiness, and water-repelling abilities.
- The company's commitment to sustainability and customer satisfaction is highly valued by customers.
- Customers appreciate the fast delivery and easy ordering process.
- The backpacks are praised for their comfort, even when carrying heavy loads.
Cons
- Customer service needs improvement
- Sizing may need to be re-evaluated
- Product capacity may not match advertised specifications
- Issues with exchanging products and slow response times
- Charges for returns and exchanges
- Shipping may take longer than expected
- Quality issues with products
- Waterproof shoes may not keep feet dry in the rain
Tropicfeel offers shipping to various countries around the world, with estimated delivery times ranging from 2 to 10 business days. Free shipping is available for orders above €99 (Europe) / 119USD (US) / 89GBP (UK). For orders below this amount, shipping costs range from 1,99 EUR/USD/GBP to 4,99 EUR/USD/GBP depending on the order value. Express shipping is also available for an additional cost, with delivery times ranging from 3 to 4 business days. It is important to note that during peak times or holidays, shipping times may be affected. For some countries, such as Australia, there is a separate shipping cost of $40.00 for standard shipping and $63.00 for express shipping. Customers should also note that pre-order shipping costs may differ from regular shipping costs.
Tropicfeel offers a hassle-free return policy for customers who are not completely satisfied with their order. Items must be new and unused to be eligible for a return within 30 days from the point of delivery. To initiate a return, customers can log into the return portal with their order number and email address, select the product(s) to be returned, and provide a reason for the request. A shipping label and instructions will be sent via email. The return fee will be deducted from the final refund amount, which will be processed to the original payment method. Please allow 10 additional business days from the arrival and processing of the return for the credit card refund to reflect on the statement. There are no explicit restrictions on returns, but any items that are not new and unused will not be eligible for a refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
75
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100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience
Eco-conscious travelers
Stereotype
Wanderlust
Pricing Rating
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Sustainability Score
80
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100
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Quality Score
75
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100
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DTCetc Score
81
/
100
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