Trip

Trip is a premium CBD brand that offers effective and enjoyable products designed to fit into your daily routine. Their range includes oils, drinks, and snacks that leave you feeling productive, less stressed, and more like yourself. As the UK's leading premium CBD brand, Trip is perfect for health-conscious individuals who prioritize self-care and value high-quality products that enhance their overall well-being.

Category
CPG
Specialty
Socials
75
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Trip

Trip is a premium CBD brand founded by Liv and Dan in 2019. Their passion for CBD started when Dan discovered its benefits after suffering a knee injury before his wedding. Since then, they have created a range of CBD products that are not only effective but also enjoyable to taste. Trip products are designed to fit effortlessly into one's daily routine, providing a bit of calm in the everyday chaos. Their range includes CBD oils, drinks, and snacks that leave customers feeling more productive, less stressed, and more like themselves. With a dedication to sharing only the highest quality products, Trip has become the UK's leading premium CBD brand.

Who Shops At Trip

Trip patrons are individuals seeking premium CBD products to seamlessly fit into their daily routine. They appreciate the brand's dedication to sharing high-quality products, as well as the range of CBD oils, drinks, and snacks that can help them feel more productive, less stressed, and more like themselves.

What customers love about Trip

Here's what shoppers have to say:
  • Great customer support
  • Drinks make a great alternative to alcohol
  • CBD oil is more palatable and effective compared to other brands
  • Drinks help with cravings and provide a relaxing experience
  • Quick and efficient delivery
Cons
  • The product did not meet expectations and did not provide the expected benefits
  • Issues with delivery and customer service communication
  • Difficulties with canceling or returning orders
  • Delivery issues and lack of response from customer service
  • Expensive drinks with no noticeable effects

Trip's Shipping Policy

Trip offers free shipping on all orders over £20. Weekday orders confirmed before 1pm are delivered in four to five working days. The brand does not provide any information on shipping costs or deals for purchases over a certain price. For any questions or concerns about shipping, customers can reach out to Trip via Instagram DM or email at [email protected]. There is no information available on any differences between domestic and international shipping.

Trip's Return Policy

Trip is a brand that sells products made with natural ingredients that are perishable. As a result, they do not allow returns once the item has shipped from their warehouse unless the item is damaged or expired. Their return policy is valid for 30 days from the date of purchase, and if a customer receives a product from Trip that is defective, damaged, or expired and wishes to exchange it for the same item, they must email [email protected] with their order number in the subject line and photos of the issue. Trip will get back to the customer as soon as possible to sort out the issue. If 30 days have gone by since the purchase, no return can be offered. There is no information available on how long it takes for Trip to process a return. It is important to note that Trip does not allow returns for any reason other than damaged or expired products.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious, self-care enthusiasts

Stereotype

Wellness-seeker

Pricing Rating
$
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Sustainability Score
70
/
100
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Quality Score
75
/
100
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DTCetc Score
74
/
100
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Trip on Socials

View this profile on Instagram

Trip (@Trip) • Instagram photos and videos

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