Tommy John

Tommy John

tommyjohn.com/

We've created a better fitting undergarment. No adjustment is needed after you put it on. So feel confident and comfortable with yourself, no matter where your day takes you.

Apparel Comfort-seeker
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4.7 · 15,425 reviews
DTCetc Score 78 /100

In the wild

About Tommy John

Tommy John was founded in 2008 by Tom Patterson and Erin Fujimoto after Tom experienced discomfort with his undergarments. The brand designs and sells underwear, undershirts, intimates, sleep sets, pajamas, tees, polos, and apparel made from premium fabrics. Their signature Stay-Tucked Undershirt was created to address fit and comfort issues.

Who Shops At Tommy John

For people seeking comfortable, premium undergarments and basics that stay in place and provide support.

What Customers Love About Tommy John

  • Stay-Tucked design keeps garments in place
  • Luxuriously soft fabrics with stretch and support
  • Breathable materials suitable for daily wear
  • Pajamas softer than cotton while remaining breathable
  • Premium fabrics used across apparel line

Tommy John’s Shipping Policy

Tommy John offers free domestic and international shipping on orders over $75 and $150, respectively. They aim to ship orders within two business days. Additionally, they have a Best Pair Guarantee for the first pair of underwear and a 30-day return policy for unwashed and unworn items with tags attached and in original packaging. It's important to note that while Tommy John's shipping policy is generous, their prices may be higher than other comparable brands, such as Mack Weldon. However, if you're looking for comfortable and fashionable underwear, Tommy John may be worth the investment.

Tommy John’s Return Policy

Tommy John has a 30-day return policy for unwashed and unworn items with all tags attached and in original packaging. Customers must contact the customer service team to initiate a return and receive a return authorization number. The brand also offers a Best Pair Guarantee for the first pair of underwear, where if the customer is not satisfied with their purchase, they can receive a refund or exchange for a different size or style. However, some items may not be eligible for return, such as final sale items or items marked as non-returnable. It typically takes 7-10 business days for Tommy John to process a return once it has been received.

What customers say about Tommy John

4.7 15,425 reviews
via Yotpo →

Tommy John delivers consistently high-quality underwear and apparel with excellent customer service and fast shipping.

Customers love

  • Superior product quality and fit
  • Fast, reliable shipping
  • Responsive customer service
  • Easy ordering process

Things to consider

  • Some products discontinued
  • Excessive feedback requests
“The quality is second to none. The fit and feel of the fabrics you won't find anywhere else.”

Summarized from verified customer reviews. Ratings and reviews belong to Yotpo.

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