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Apparel — Comfort-seeker

Tommy John

We've created a better fitting undergarment. No adjustment is needed after you put it on. So feel confident and comfortable with yourself, no matter where your day takes you.

tommyjohn.com ↗ ★★★★★ 4.7 via Yotpo
Tommy John
DTCetc Score
78
out of 100
01

In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

02

The story

Tommy John was founded in 2008 by Tom Patterson and Erin Fujimoto after Tom experienced discomfort with his undergarments. The brand designs and sells underwear, undershirts, intimates, sleep sets, pajamas, tees, polos, and apparel made from premium fabrics. Their signature Stay-Tucked Undershirt was created to address fit and comfort issues.

Who shops at Tommy John

For people seeking comfortable, premium undergarments and basics that stay in place and provide support.

Tommy John
100%
Direct-to-consumer
Apparel
Category
03

The DTCetc bottomline

78
/100
Overall score
Quality76
Sustainability50
Value for money55
Category
Apparel
Style
Comfort-seeker
04

What customers say

4.7 Summarized from verified reviews via Yotpo

"The quality is second to none. The fit and feel of the fabrics you won't find anywhere else."

Tommy John delivers consistently high-quality underwear and apparel with excellent customer service and fast shipping.

Customers love
Superior product quality and fit
Fast, reliable shipping
Responsive customer service
Easy ordering process
Things to consider
Some products discontinued
Excessive feedback requests
15,425
Verified customer reviews via Yotpo
20
Products tracked by our nightly sync
1
Head-to-head face-offs published
05

Popular products

Shop the range ↗

Tommy John shipping policy

Free shipping over $75

Tommy John offers free domestic and international shipping on orders over $75 and $150, respectively. They aim to ship orders within two business days. Additionally, they have a Best Pair Guarantee for the first pair of underwear and a 30-day return policy for unwashed and unworn items with tags attached and in original packaging. It's important to note that while Tommy John's shipping policy is generous, their prices may be higher than other comparable brands, such as Mack Weldon. However, if you're looking for comfortable and fashionable underwear, Tommy John may be worth the investment.

Tommy John return policy

30-day return window

Tommy John has a 30-day return policy for unwashed and unworn items with all tags attached and in original packaging. Customers must contact the customer service team to initiate a return and receive a return authorization number. The brand also offers a Best Pair Guarantee for the first pair of underwear, where if the customer is not satisfied with their purchase, they can receive a refund or exchange for a different size or style. However, some items may not be eligible for return, such as final sale items or items marked as non-returnable. It typically takes 7-10 business days for Tommy John to process a return once it has been received.

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