To Øl

To Øl is a young and innovative Danish craft beer brewery founded by Tore Gynther and Tobias Emil Jensen in 2010. Their passion for brewing began during their time at a direct democracy-based high school where they pirated the school kitchen facilities to create a brewing lab. To Øl's mission is to bring youth to the beer industry by brewing contemporary beers that are potent, provocative, fresh, and floral. They offer a wide range of hoppy, balanced, and complex beers that are both light and dark, strong and simple. To Øl never compromises on taste and balance, and continuously pushes the boundaries of great beer-crafting. They have received numerous recognitions worldwide, including being listed as one of the Top 100 best breweries in the world by Ratebeer and awarded the world’s 9th best brewery.

To Øl patrons are craft beer enthusiasts who appreciate innovative, contemporary beers that push the boundaries of beer-crafting. They enjoy the brand's diverse range of hoppy, balanced, and complex beers, as well as the recognition the brewery has received worldwide.

• Fast, transparent, and reliable service
• Good communication throughout the ordering process
• Highly recommended
• Awesome customer service with quick problem-solving skills
• Wonderful company with great customer service, fast shipping, and perfect beers
• Beer Christmas Calendar with luxury beers at a bargain price
• Rapid delivery and better than expected Christmas calendar of beer
• Easy shopping and fast delivery with a great Beerclub

• Poor customer service experience
• Lack of responsiveness to customer needs
• Inadequate support for customer inquiries

To Øl has a specific shipping policy for their beer subscription service. If you sign up before the last week of the month, your box will be sent out right away. However, if you sign up in the last week of the month, your first box will be the upcoming month's box to ensure the freshest beer possible is delivered to you at the beginning of the upcoming month. For active subscribers, boxes will be shipped from the first working day of the month.

To Øl's return policy states that refunds are not normally given unless there is physical damage to the product or a quality issue, which is at the discretion of the company to determine. Refunds are credited to the original credit card/bank account used for the purchase and cannot be refunded in cash or transferred to a third party. Shipping costs and import taxes incurred by the customer are not refunded. If a product was purchased with a promotion, the value of the promotion will be deducted from any refund. Orders that are not picked up from drop point locations in time will be subject to a 50 DKK return and handling fee. Each case will be reviewed individually to ensure that customers with legitimate reasons for not picking up their order will not be charged the fee.