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Stance
Stance is a premier sock, underwear and T-shirt brand. Since its founding in 2009, Stance has grown to become a dominant global player in the world of sports and lifestyle apparel. Its authentic collection of socks, underwear and T-shirts is built upon core values of innovation, function and quality that resonate with consumers worldwide.
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DTCetc Score
Brand Tags
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DTCetc’s Take
Popular Products
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Stance is a brand that was founded in 2009 by a group of individuals who wanted to transform socks into a fashion statement. Since then, the brand has expanded its product line to include colorful apparel styles for a life in motion. Stance believes that everything you wear should be a direct extension of who you are and how you feel, and their products reflect this philosophy. Their innovative materials and unparalleled comfort ensure that their products are built to last. Stance actively collaborates with artists and brand partners to create unique products that spark creativity in everyday life. As a customer of Stance, you can expect to express your individuality and embrace a life of creativity and confidence.
Stance customers are individuals who want to express their personality and creativity through comfortable, stylish, and high-quality socks and apparel. They value the brand's collaborations with artists and partners, as well as its commitment to innovation and self-expression.
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Here's what shoppers have to say:
- The socks are excellent quality and durable
- Stance has great customer service that goes above and beyond
- The designs, colors, and art on the socks are beautiful
- The socks are made with strong, high-quality materials
- Orders are packaged nicely with a beautiful box and strong paper
- The socks are comfortable and come in a variety of styles and designs
- Stance's Butter Blend is like no other and makes the socks even more comfortable
- The no-show socks actually stay on and come in cool colors/patterns
Cons
- Inconsistent quality control and customer service
- Difficulty with sizing and subscription service
- Lack of transparency and communication with customers
- Unreliable warranty and refund policies
Stance offers various shipping options for their customers. Ground shipping is free for orders over $49 and typically takes 3-8 business days for delivery. For faster delivery, customers can choose 2-business day shipping or next business day shipping, with additional charges. However, these options do not include weekends. Stance also ships to APO/FPO addresses using economy shipping. The brand recently expanded its shipping internationally to over 60 countries, but free shipping does not apply to international orders. Customers should note that extended delivery times may apply to APO/FPO addresses. Orders are processed within one business day, and same-day processing is available for orders placed before 10 am PST.
Stance offers a flexible return policy for their customers. Full and promotional priced items can be returned to a Stance Retail Store within 60 days of the original purchase (or within 60 days of receiving an online order) for a full refund, exchange (accepted at Stance Retail Store only), or in-store credit, with the exception of face masks and Last Chance Sale items. To be eligible for a refund, returned merchandise must be unwashed and unworn with the original hang tags attached or in the original packaging in the case of underwear. All garments are subject to inspection. A valid proof of purchase and the credit card used at the time of purchase will be required to process a refund. Returns accompanied by a gift receipt can be exchanged or refunded as a store credit for the transaction price indicated on the gift receipt. Cash refunds are not permitted for online orders or returns without a valid proof of purchase. Socks, underwear, intimates, and t-shirts must meet specific packaging requirements. Face masks may not be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
70
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100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience
Creative, expressive, individualistic
Stereotype
Creative
Pricing Rating
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Sustainability Score
70
/
100
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Quality Score
80
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100
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DTCetc Score
79
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100
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Nice Laundry
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Rowing Blazers
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Sheertex
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Speciality
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