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Sound
Sound's line of sparkling water beverages offers a healthier and more exciting alternative to sugary drinks. With unique flavors of organic tea, botanicals, and fruit extracts, Sound is committed to inspiring healthier and happier communities.
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DTCetc’s Take
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Sound is a beverage brand founded in 2015 by Tommy Kelly and Salim Najjar. Their mission is to offer a healthier and more exciting alternative to sugary drinks and bland flavored waters. Sound's line of drinks combines the refreshing bubbles of sparkling water with the unique flavors of organic tea, botanicals, and fruit extracts. With no sweeteners and only organic ingredients, Sound is committed to inspiring healthier and happier communities. By taking care of ourselves, we feel our best, and Sound believes that a brighter you can lead to a brighter world.
Sound customers are health-conscious individuals who seek healthier and more exciting alternatives to sugary drinks and bland flavored waters. They appreciate the unique combination of sparkling water, organic tea, botanicals, and fruit extracts found in Sound's beverages. Sound's clientele likely consists of people who want to feel their best and contribute to a brighter world by choosing healthier and happier drink options.
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Here's what shoppers have to say:
- Sound carbonated water is natural and not overly carbonated, making it a great option for those who want a refreshing drink without any artificial ingredients.
- The brand's unsweetened green tea is fantastic and has been hard to find elsewhere.
- Sound sparkling teas are delicious and come in a variety of flavors, including chamomile, peach ginger, and rose lime.
- The company is transparent about its ingredients and sourcing, and all of its drinks are sugar-free.
- The carbonated iced tea is a unique and tasty option, perfect for an afternoon sip.
- The retro vibe of the new cans adds joy to the drinking experience.
Cons
- The flavors were not impressive and lacked depth.
- The taste was underwhelming and could use improvement.
- The packaging was visually appealing, but the product itself fell short.
- The branding was well done, but the flavor did not live up to expectations.
Sound offers free shipping to the 48 contiguous states within the United States. Orders are processed and shipped within 2 business days. If customers do not receive a notification that their order has shipped within 48 hours of placing their order, they should contact the brand's customer service team. In some cases, tracking numbers may not show a delivery date until the package is picked up by UPS. Customers are advised to check again the following business day for any updates.
Sound does not currently offer returns, but they are committed to ensuring customer satisfaction. If there is an issue with an order, customers can contact Sound via email for assistance. The brand does not provide any specific instructions for returning products or any time limits for returns. It is unclear how long it takes Sound to process a return, as they do not offer returns at this time.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
86
/
100
This brand offers products that are on the pricey side.
Target Audience
Health-conscious, adventurous, eco-friendly
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
85
/
100
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Quality Score
80
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100
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DTCetc Score
86
/
100
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