Soko Jewelry

Soko is an ethical jewelry brand founded in 2012 by Gwendolyn Floyd, Catherine Mahugu and Ella Peinovich. Their headquarters are located in San Francisco, but their jewelry is crafted by local artisans in Kenya, made with natural, recycled and reclaimed materials. They are a Certified B-Corp and are committed to reducing inequality and poverty, building a healthier environment and stronger communities. Their selection of modern jewelry is simple yet stunning, blending modern and traditional styles. They offer earrings, rings, necklaces and bracelets, with mid-range and affordable prices. Customers can use Quadpay to make easy payments and they offer a 20% discount to teachers, medical, military and first responders.

Customers who prioritize ethical and sustainable practices in their shopping habits would find Soko Jewelry useful. These customers are conscious of the impact their purchases have on the environment and society, and seek out brands that align with their values. Soko Jewelry's commitment to reducing inequality and poverty, building a healthier environment, and stronger communities resonates with these customers.

These customers look for products that are made with natural, recycled, and reclaimed materials, and are crafted by local artisans. They also prioritize brands that are transparent about their production processes and are certified by organizations such as B-Corp. Soko Jewelry's jewelry selection meets these criteria, as their pieces are made with sustainable materials and crafted by local artisans in Kenya. Additionally, their B-Corp certification ensures that they meet rigorous standards of social and environmental performance, accountability, and transparency.

Soko Jewelry's mid-range and affordable prices also appeal to these customers, as they prioritize affordability and accessibility in their shopping habits. The option to use Quadpay for easy payments and the 20% discount for teachers, medical, military, and first responders further demonstrate Soko Jewelry's commitment to accessibility and inclusivity.

Overall, customers who prioritize ethical and sustainable practices in their shopping habits would find Soko Jewelry useful due to their commitment to reducing inequality and poverty, building a healthier environment, and stronger communities, as well as their use of sustainable materials and local artisans.

• SOKO is a women-owned jewelry company that supports artisans in Kenya and provides beautiful jewelry with an organic feel that has been elevated further with the launch of its gold plated line.
• The jewelry is high quality and still looks great more than a year later.
• SOKO was responsive when customers had questions about their jewelry.

• The quality of Soko Jewelry is not up to par with other brands in the same price range.
• The customer service at Soko Jewelry needs improvement.
• The designs of Soko Jewelry are not unique and lack creativity.

Soko offers domestic and international shipping options. For US orders, they are processed within 1-2 business days and shipping options include Standard (3-5 business days) for $7 or free on orders over $100, Expedited (2-3 business days) for $12, 2-Day (2 business days) for $22, and Overnight (1 business day) for $27. International orders ship with FedEx, start at $30, and take 7-14 business days. Personalized products may take longer as they are handmade and shipped from Nairobi, Kenya.

Soko Jewelry has a 15-day return policy from the date of purchase for any unused and undamaged items sent back in its original packaging with the sale confirmation. Customers can start a return or exchange by heading to the Return Portal and entering their order number and shipping address zip code. It is recommended to use a delivery service that has tracking available for return items, and customers are responsible for return shipping fees. Some items are not eligible for return, such as sale items, special orders, personalized or custom-made products, final sale merchandise, and any product that specifies in its description that it cannot be returned. International returns cannot be processed through the Return Portal and customers need to contact [email protected] for assistance. It takes Soko some time to process returns, and damaged items must be reported to [email protected] with a picture of the damaged item.