Silfen Studio

Silfen Studio, the Danish accessory brand founded by siblings Daniel and Celine, creates colorful and gorgeous bags made from sustainable materials. With a passion for being different, Silfen Studio challenges the traditional perception of fashion, offering unique patterns and quirky colors that inspire and bring happiness into people's lives. Their focus on sustainability aligns with customers who value self-expression, unique style, and environmentally-friendly products.

Category
Apparel
Socials
82
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Silfen Studio

Silfen Studio is a Danish accessory brand founded by siblings Daniel and Celine. Silfen Studio is located in Denmark. They are known for their colorful and gorgeous bags made from sustainable materials. Silfen Studio aims to create a universe where individuals can express their unique style and share ideas and opinions. With a passion for being different, Silfen Studio loves to play with textures and experiment with new materials to challenge the traditional perception of fashion. They believe that fashion can be fun, sustainable, and stylish all at the same time. Designer Daniel Silfen is always willing to try something new or challenge the norms, whether it's through a new theme, vibrant color, or a fresh take on a classic design. Silfen Studio hopes to inspire and bring a little extra happiness into people's lives with their unique patterns and quirky colors.

Who Shops At Silfen Studio

Fashion adventurers, color enthusiasts, and sustainability advocates find joy in Silfen Studio's offerings. Known for their vibrant and quirky bags, Silfen Studio attracts those looking to express their unique style and challenge traditional fashion norms. Fans of experimental designs and eco-friendly materials form the core of Silfen Studio's community.

What customers love about Silfen Studio

Here's what shoppers have to say:
  • The order was packed with love and care.
  • The handbags from Silfen Studio are practical, cute, and sustainable.
  • The bags are amazing quality and fit more inside than expected.
  • They come with a super cute mesh dust bag.
  • Many compliments are received when wearing Silfen products.
  • The bags are sturdy and extremely good quality.
  • Most of the bags are sustainable and reasonably priced.
  • The brand pays attention to detail and the designs receive necessary care.
  • The website is great with good pictures.
  • It would be useful to see more pictures with models using the bags.
  • One customer uses a handbag for all occasions and has bought more as Christmas presents.
Cons
  • The return process is inconvenient and costly for customers
  • Customers have reported issues with order confirmation and returns
  • Poor customer service has been a common complaint
  • There have been instances of customers receiving incorrect or inappropriate items

Silfen Studio's Shipping Policy

Silfen Studio offers worldwide shipping for their products. The delivery time varies depending on the country and carrier used. In Denmark, delivery takes 1-3 business days, while in Europe, it takes 3-9 business days. For deliveries outside of Europe, the estimated time is 8-10 business days. Shipping fees are calculated based on the shipping distance for orders outside of Denmark. The brand takes responsibility for each purchase during transit until it is delivered to the specified address, and a signature is required upon delivery. Customers will receive a shipping confirmation email with tracking information to track their shipment. Silfen Studio is not responsible for courier delays or circumstances beyond their control. Any expenses related to tolling, importing, etc. are the responsibility of the customer. It is important to note that Silfen Studio is not currently part of the VOEC, so customs fees may apply to orders to Norway.

Silfen Studio's Return Policy

Silfen Studio offers a hassle-free return policy for their customers. If for any reason you are not satisfied with your purchase, you can return it within 14 days for a full refund. The return period starts from the day you receive your goods. To initiate a return, make sure to fill in and enclose the return form that will be included in your delivery. If you haven't received a return form, contact Silfen Studio for assistance. All items must be returned unused and in their original packaging, with price labels and tags still attached. Please note that the customer is responsible for the return shipping costs and for ensuring the package reaches the Silfen Studio warehouse safely. Once the package is received and approved, the purchase price will be refunded to your account. It's important to note that shipping costs are not refundable. Card refunds may take up to 10 business days to process depending on your bank. Silfen Studio does not offer exchanges, so if you wish to exchange an item, you will need to place a new order on their website. The return address for all items is ADAX A/S, Vestre Hedevej 18, 4000 Roskilde, Denmark, with the package labeled "ATT. SILFEN RETURN". It is recommended to ship your return package as parcel post for tracking purposes.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
82
/
100
This brand offers products that are on the pricey side.
DTCetc Score
76
/
100
This brand offers products that are on the pricey side.
Target Audience

Colorful, sustainable, self-expressive

Stereotype

Colorful

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
82
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100
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DTCetc Score
76
/
100
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Silfen Studio on Socials

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