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Shinesty
Shinesty is a United States-based modern apparel retailer that sells men's and women's Clothing. Shinesty wants the world to not take itself so seriously. They offer outrageous party clothing to keep their costumers equipped for al of life's social moments.
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DTCetc’s Take
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Shinesty was founded in 2014 by Chris White and Jens Nicolaysen with the goal of bringing some much-needed fun and humor to the world of fashion. Shinesty offers a wide range of unique and eye-catching clothing items for both men and women, including everything from outrageous suits and dresses to bold swimwear and activewear. With a focus on high-quality materials and attention to detail, Shinesty's products are designed to stand out from the crowd and bring a smile to the faces of everyone who sees them. Whether you're looking for a head-turning outfit for a special occasion or just want to inject some fun into your everyday wardrobe, Shinesty has something for you.
Shinesty customers are individuals who enjoy unique, eye-catching, and humorous clothing that stands out from the crowd. They value high-quality materials and attention to detail in their fashion choices. Shinesty's clientele likely consists of people who seek fun, distinctive outfits for special occasions or to add a touch of whimsy to their everyday wardrobe.
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Here's what shoppers have to say:
- Great customer service, with quick and easy resolution of any issues.
- Products are cute, fun, and high-quality, with great prints and colors.
- Ball hammocks are comfortable and effective, helping to prevent rashes and keep everything in place.
- Shinesty's humor and positive attitude make their emails and interactions enjoyable and memorable.
- Women's underwear is hilarious and comfortable, adding a fun touch to any outfit.
- Great variety of prints and styles to choose from, with something for everyone.
- Customers feel valued and appreciated, with personalized and friendly service from the team.
Cons
- The quality of the product is subpar
- The cancellation process is inconvenient
- Managing payment information on their website is difficult
- Returns are a hassle
- Shipping is unreliable
- The cost does not match the value of the product
- Delivery times are longer than expected
- Customer support is lacking
Shinesty offers free domestic shipping for subscribed customers. Domestic orders can be shipped as fast as one business day through USPS, UPS, and FedEx. Overnight shipping is also available for orders placed before 12pm MST. For international orders, Shinesty ships to 194 countries worldwide via Fedex International. Duties and taxes are included in the payment for international orders. International orders take approximately 4-6 business days to arrive. Unfortunately, deliveries to international PO boxes are not available.
Shinesty has a self-service returns and exchanges portal available for customers to quickly process their returns or exchanges. To initiate a return, customers should have their order number and shipping zip code ready. Items are eligible for return or exchange if they are postmarked within 30 days of their marked delivery date, unworn, unwashed, unaltered and have all tags, including Shinesty hangtags attached. However, all underwear being returned will receive store credit even if they are unworn and in the packaging due to sanitary reasons. Damaged/worn items, returns received after 30 days, free gifts or promotional items, new items with missing/damaged packaging, shipping charges, import or VAT charges, and mystery items are ineligible for return or exchange. Customers returning items from multiple orders should submit a return request for each order and pack them in separate packages.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
65
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100
This brand offers products that are on the pricey side.
DTCetc Score
52
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100
This brand offers products that are on the pricey side.
Target Audience
Fun-loving fashionistas
Stereotype
Quirky
Pricing Rating
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Sustainability Score
50
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100
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Quality Score
65
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100
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DTCetc Score
52
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100
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