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Rowan
Rowan is a natural coat care brand founded by pet lovers, offering high-quality, human-grade ingredients. Their coconut-based formulas set new standards in pet care, leaving fur shiny and skin healthy.
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Rowan is a brand that was founded by a group of pet lovers who wanted to create natural formulas for coat care. Established with a commitment to using high-quality, human-grade ingredients, Rowan offers a range of products that leave fur shiny and skin healthy. Their naturally-derived formulas are designed to set new standards in coat care, ensuring that pets receive the same quality of products as their owners. One of the highlights of Rowan is their focus on using coconut-based ingredients, which leave everyone smelling fresh and tropical. The brand's Clean Dog Standard ensures that all their products are made with care and attention to detail, making them a great choice for pet owners who want the best for their furry friends.
Rowan customers are pet owners who prioritize natural and high-quality coat care products for their pets. They appreciate the brand's commitment to using human-grade ingredients and creating formulas that leave fur shiny and skin healthy. Rowan's clientele likely consists of pet lovers who want to treat their furry friends to the best possible care with natural, coconut-based products.
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Here's what shoppers have to say:
- High-quality materials used
- Range of sizes available
- Organization that stands for something
- Positive retail experience in San Diego store
Cons
- No specific negative reviews found
Rowan's shipping policy states that all purchases are shipped with flat-rate standard shipping and should arrive within 3-5 business days. For orders that are $50 or more, customers receive free shipping. However, for orders under $50, standard shipping rates apply based on distance and speed of delivery. It is important to note that Rowan does not currently offer international shipping.
Rowan offers a 30-day money back guarantee for their products. If a customer is unhappy with their purchase, they must contact Rowan within 30 days of the purchase date with a receipt or proof of purchase and a detailed explanation of their complaint. The customer does not need to send the product back to Rowan. If the return is approved, Rowan will process the refund and apply it to the customer's original method of payment within a certain amount of days. If a customer has not received their refund, they should first check their bank account, then contact their credit card company and bank.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
77
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100
This brand offers products that are on the pricey side.
Target Audience
Natural pet lovers
Stereotype
Pet-lover
Pricing Rating
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Sustainability Score
80
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100
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Quality Score
85
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100
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DTCetc Score
77
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100
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