PetPlate

Pet Plate is a fresh dog food delivery service founded in 2016 by Renaldo Webb with the mission of providing healthier, longer, and happier lives for dogs. Their human-grade meals are made with high-quality ingredients and prepared in USDA kitchens, then flash-frozen and delivered right to your door. The brand has received attention from media outlets such as Forbes, Fox5, CBS News, and Newsday, and has a loyal social following. Pet Plate ingredients come from whole food sources such as pumpkin, apples, and chicken, and the company has a commitment to quality, safety, and science. Their meals are made in the USA and come with a satisfaction guarantee, as well as free ground shipping.

Pet Plate shoppers are dog owners who want to provide their pets with high-quality, human-grade, whole food ingredients in their meals. They value the brand's commitment to quality, safety, and exceptional taste, as well as the convenience of customized meal plans and doorstep delivery.

• PetPlate offers a convenient and healthy way to feed pets, with delicious recipes that are tailored to their individual dietary needs.
• The company provides a wide variety of meal options and convenient delivery services.
• Customers report that their pets enjoy the meals and that they are easy to make.

• The quality of PetPlate's products is inconsistent.
• Some customers have reported issues with the packaging and delivery of their orders.
• There have been complaints about the price of PetPlate's products being too high compared to similar brands.

Pet Plate offers free ground shipping on all orders within the 48 contiguous states. Orders are packed with dry ice to ensure the meals stay frozen and fresh, and the containers should always arrive frozen and cold to the touch. If otherwise, customers can reach out to the customer service team. Unfortunately, Pet Plate does not offer international shipping to Canada.

Pet Plate's return policy allows customers to receive a refund if their pet does not take a liking to the meals. If it is the customer's first order, they should send an email to [email protected] for a refund. Pet Plate asks customers to donate uneaten meals instead of throwing them out. There are no return restrictions, such as time limit to return an item, and the company does not specify how long it takes to process a return. Non-edible items, such as treats, cannot be returned.