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Petaluma is a plant-based dog food company founded by Caroline Buck and Garrett Wymore. Their love for animals and passion for food led them to create a more considerate dog food choice that is not only nutritious but also has a smaller environmental footprint. Petaluma's products are the result of two years of research and development by professional nutritionists and canine testers. Guided by science, Petaluma is committed to being a considerate consumer and driving change in the pet food industry and the community. Petaluma offers a range of plant-based dog food options that are perfect for pet owners who want to provide their furry friends with a healthy and sustainable diet.
Petaluma customers are dog owners who prioritize their pets' health and the environment, seeking plant-based dog food options that are nutritious and sustainable. They appreciate the brand's dedication to science, research, and promoting change in the pet food industry.
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Here's what shoppers have to say:
- Amazing mission, great packaging, and excellent customer service
- Dogs prefer the taste of Petaluma over other kibble and treats
- Petaluma has positive health benefits for dogs, including shinier coats and better digestion
- Petaluma's commitment to sustainability and the environment is appreciated by customers
Cons
- The food may not be suitable for all dogs' digestive systems and taste preferences.
- The texture and size of the pieces may not be ideal for some dogs, especially those with dental issues or smaller breeds.
- Some dogs may not take to the food, even after trying it for a period of time.
- The size and shape of the pieces in the bag may pose a choking hazard for some dogs.
Petaluma's shipping policy states that they do not guarantee delivery dates due to factors beyond their control. Orders for food products will be fulfilled on the same day if placed before noon PT on business days, otherwise, they will be fulfilled the following business day. Shipping times range from 1-6 business days depending on the distance from the Nevada fulfillment center, but carrier delays can result in longer delivery windows of up to 14 days. Petaluma only ships to locations within the contiguous United States.
Petaluma has a 60-day refund policy on the first food order, which can be requested by contacting them. Refunds are granted without the need to return the item, and will be processed through the original payment method.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
85
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100
This brand offers products that are on the pricey side.
Quality Score
80
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This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience
Eco-conscious dog owners
Stereotype
Eco-conscious
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Sustainability Score
85
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100
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Quality Score
80
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100
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DTCetc Score
84
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100
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