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PDPAOLA
PDPAOLA is a Europe-based minimalist apparel retailer that sells women's Jewelry and Accessories. PDPAOLA wants to enhance your natural beauty. By creating simple pieces that allow its costumers to express themselves in an authentic way, PDPAOLA inspires a want for self-discovery in their jewelry.
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DTCetc’s Take
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PDPAOLA is a jewelry brand that is a combination of creative and business worlds working towards disrupting the jewelry industry. PDPAOLA is internationally recognized and available in over 2000 points of sale worldwide. The brand is known for its ardent, unconditional, and bold approach to creating jewelry that inspires women. PDPAOLA's core values include creativity, family, humbleness, confidence, and boldness. The brand is committed to becoming more socially and environmentally responsible.
PDPAOLA shoppers are women who seek creative, bold, and inspiring jewelry. They value the brand's core values of creativity, family, humbleness, confidence, and boldness, as well as its commitment to social and environmental responsibility.
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Here's what shoppers have to say:
- Great customer service
- High-quality products made with great materials
Cons
- The return policy of PDPAOLA may not be customer-friendly, as it charges a fee for exchanging items and some customers have noticed price increases.
- The quality of the jewelry from PDPAOLA may not be consistent, with some customers experiencing issues like rust or missing stones after a few months of wear.
- Some customers have found the jewelry from PDPAOLA to be smaller and of lower quality than expected, with issues like easily tangled necklace chains.
- Despite a variety of cute options and fast shipping, some customers feel that the high prices of PDPAOLA do not reflect the quality of the products they receive.
PDPAOLA offers shipping to various countries, with more details on shipping methods, delivery time, and costs available by clicking on each country. Orders, except for personalized and Fine Collection items, are prepared within 24 business hours after confirmation, although peak seasons may affect preparation times. It is important to note that the brand does not send to post office boxes. During peak seasons like Black Friday and Christmas, there may be light delays in delivery due to the saturation of delivery services.
PDPAOLA offers an extended return period for orders placed from November 24th until January 31st. For orders placed outside of this period, customers have 30 days from the date of receipt to return or exchange their order. The brand also provides a 3-year quality guarantee for all of its jewelry. To initiate a return, customers must enter the “Returns center” and wait for their request to be accepted within 24-48 hours. Instructions will then be sent via email.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
67
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100
This brand offers products that are on the pricey side.
DTCetc Score
66
/
100
This brand offers products that are on the pricey side.
Target Audience
Creative, bold women
Stereotype
Bold
Pricing Rating
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Sustainability Score
75
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100
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Quality Score
67
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100
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DTCetc Score
66
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100
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