Onyx Coffee

Onyx Coffee is a sustainable, solar-powered roasting facility founded in 2012 by Jon and Andrea Allen. It is based in Arkansas and offers specialty coffees from around the world, with unique flavor profiles. The company is led by the phrase “never settle for good enough” and has been recognized with numerous awards, including 1st Place in the 2020 US Brewers Championship and 2016 Coffee Bar of Year in Imbibe Magazine. Onyx also provides brewing equipment, drinkware and apparel. All of its coffees are seasonally sourced and compostable, and customers can save 5% when subscribing.

Onyx Coffee is a premium coffee experience that is perfect for those who want more than just an average brew. It offers a subscription service to make the weekly coffee shop trips easier and pays farmers a fair price for their beans. The brand has a unique taste, packaging, and team behind it, making it an experience rather than just a cup of coffee.

• Onyx Coffee is widely praised for its exceptional packaging, freshness, and rich flavor.
• It is also commended for its commitment to ethical sourcing and environmental and social scores.
• It is a leader in innovation and partners with emerging coffee brands like Cometeer.
• The branding and mission of the company is highly praised.
• Delivery of the beans is always quick.

• The quality of Onyx Coffee's products is inconsistent.
• Onyx Coffee's customer service can be slow and unresponsive.
• Some customers have reported issues with shipping and delivery.

Onyx Coffee offers free shipping for domestic orders over $40. Orders are shipped within 24 hours of being placed online and subscribers will receive their coffee on Tuesdays. For international orders, there is a flat rate shipping fee. Orders over $40 will be eligible for discounted shipping rates.

Onyx Coffee's return policy is that non-perishable products, such as apparel and equipment, can be returned within 30 days of purchase as long as they have not been used. Subscriptions can be cancelled at any time by following the steps outlined on OnyxCoffee.com. Perishable products, such as coffee, are not eligible for refunds. Returns are typically processed within a few days of receipt.