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Ollie
Treat your pup to the wholesome taste of Ollie. We make dog food with real, human-grade ingredients and include the nutrients your pup needs to thrive. Our dog food is delivered to you every month, so that you can spend less time thinking about what your pup eats, and more time relaxing with them at home!
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DTCetc’s Take
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Ollie Dog Food is a fresh dog food delivery brand founded in 2015 by Randy Jimenez, Alex Douzet, and Gabby Slome. It offers human-grade fresh food made from real ingredients for healthier pups, and takes the guesswork out of meals. Ollie has been featured in numerous notable media outlets, and has donated over 10,000 meals to dog rescue organizations and no-kill shelters. Their products are made with quality ingredients and are nutritionally balanced, with minimal processing. Customers can enjoy hassle-free subscriptions with the option to pause or change delivery at any time, free shipping on subscription orders, and a 100% money-back guarantee.
Health-conscious pet owners who prioritize their dog's nutrition and well-being would find Ollie useful. These customers are likely to be mindful of the ingredients in their dog's food and seek out high-quality, minimally processed options. They may also be interested in supporting brands that prioritize sustainability and giving back to the community, as evidenced by Ollie's donations to dog rescue organizations and no-kill shelters. Ollie aligns with these customers' values by offering fresh, human-grade ingredients that are nutritionally balanced and free from fillers and artificial preservatives. The hassle-free subscription model also appeals to busy pet owners who want to ensure their dog always has access to healthy meals without the stress of meal planning and preparation.
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Here's what shoppers have to say:
- Perfect portion sizes, delivery was always on time and the food arrived cold.
- Sustainable packaging and transparency regarding ingredients.
- Easy to store packages and customize each shipment based on flavor and caloric requirements.
- Food kept the dog healthy and happy.
Cons
- The brand's pricing is not competitive enough.
For domestic customers, Ollie offers free shipping within the U.S. and delivers on a regular schedule according to your meal plan. However, the date may change if there is a major holiday or inclement weather. Ollie does not deliver on Sundays or Mondays due to weekend limitations. For purchases over a certain price, Ollie offers special shipping deals.For international customers, Ollie does not currently offer shipping outside of the U.S.
Ollie does not have a return or exchange policy, but offers a money-back guarantee for the Starter Box only. To return an item, customers must contact Ollie and provide proof of purchase. All returns must be made within 14 days of purchase. Ollie will process the refund within 7-10 business days of receiving the item. Items that have been opened or used cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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This brand offers products that are on the pricey side.
Quality Score
90
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This brand offers products that are on the pricey side.
DTCetc Score
80
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This brand offers products that are on the pricey side.
Target Audience
Dog owners
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
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Quality Score
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DTCetc Score
80
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100
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