Natural Barber Co.

Introducing Natural Barber Co., the UK brand that offers natural and sustainable hair styling products. With a focus on simplicity and effectiveness, their formulas improve hair condition and solve common issues. Say goodbye to stinging eyes and hello to natural style.

Category
Apparel
Specialty
Socials
85
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable
Cruelty Free

DTCetc’s Take

About Natural Barber Co.

Introducing Natural Barber Co., founded by Joe Mallory-Skinner in April 2019 in the UK. Natural Barber Co. is a brand that offers natural hair styling products that are not only effective, but also sustainable. Joe, a former musician, was inspired to create his own hair wax after experiencing irritation and discomfort from other products on stage. Frustrated with the lack of options in the male grooming industry, Joe took matters into his own hands and developed dozens of prototypes in his kitchen. With the help of local barbers and friends, he perfected his formulas and created hair waxes that not only style hair, but also improve its condition and solve the problem of stinging eyes. Natural Barber Co. is committed to using natural ingredients and avoiding harsh chemicals that are often found in other products. With a focus on simplicity and effectiveness, Natural Barber Co. offers a range of hair styling products that are sure to impress.

Who Shops At Natural Barber Co.

Natural Barber Co. resonates with the conscious modern man who refuses to compromise on quality or integrity. It’s for the groomed individual who values natural, effective, and sustainable solutions over mass-produced, chemical-laden alternatives. This shopper is likely inspired by Joe's musician background and his hands-on approach to problem-solving. Whether on stage or in the office, he wants to look his best without the irritation often associated with other products. He appreciates the simplicity and effectiveness of the brand, finding camaraderie in the frustration Joe felt with the traditional male grooming industry. In Natural Barber Co., he finds not just a product, but an ethos that mirrors his own.

What customers love about Natural Barber Co.

Here's what shoppers have to say:
  • 10 times better than any other hair product used
  • High quality and worth the higher price
  • Sustainable and environmentally friendly
  • Great customer service
  • 100% natural ingredients
  • No residue or greasiness
  • Long-lasting hold
  • Doesn't irritate sensitive skin
  • Quick delivery
  • Easy to apply and wash out
  • Non-greasy and natural look
  • Excellent customer service
  • Healthy and non-irritating for scalp and hair
  • Great hold without feeling heavy
  • Lightweight and natural feel
  • Good for both hair and beard
Cons
  • The wax is hard to remove from hair, making it feel unnatural.
  • A significant amount of product is required for a medium hold.
  • May not be suitable for individuals who prefer a waxy hair product.

Natural Barber Co.'s Shipping Policy

Natural Barber Co. offers a convenient shipping policy for their customers. For orders placed before 2pm GMT Monday to Friday, the items are shipped out on the same day. They offer shipping to the United States and the rest of the world via Royal Mail International. The shipping cost for United States and Rest of World is calculated at checkout. Additionally, customers can take advantage of a special offer where they receive free delivery when they purchase 2 or more items. Unfortunately, there is no specific information provided about the processing time or the cost of shipping.

Natural Barber Co.'s Return Policy

Natural Barber Co. offers a generous refund policy called the 'God-Like Hair Guarantee'. Customers have 60 days from the delivery day to try out the hair styling products and if they are not satisfied, they can return the products for a full refund. No questions asked. To initiate a return, customers must inform Natural Barber Co. and arrange for postage back to the company within the 60-day period. It is recommended to inform them sooner rather than later, as they may be able to offer an alternative product to try. Refunds take between 5-7 working days to appear back in the customer's account. Please note that this guarantee can only be used once per year per billing address. Only products purchased on the Natural Barber Co. website can be returned for a refund or exchange. Products purchased elsewhere must be returned to their original place of purchase. If there is an error in the online order, the company will gladly exchange the product for the intended one, as long as the returned item is unopened and in its original saleable condition. Customers are responsible for the shipping and additional postage charges. In the event of a reaction to a product, customers have the option of exchanging or refunding it. All products must be returned to the specified address, and customers are responsible for the shipping costs. If a product is damaged during shipping, the company will provide a full refund or exchange, and return postage will be refunded. Original proof of purchase must be provided, and products must be returned within 30 days of receipt. Customers are advised to email help@naturalbarber.co in advance of their intention to return or exchange a product. The company aims to process returns within 10 working days of receipt, and refunds will be issued through the original method of payment. Customers should retain their postal receipt until they are certain their parcel has been safely received by Natural Barber Co. There is no information provided regarding any items that cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
91
/
100
This brand offers products that are on the pricey side.
Target Audience

Natural-conscious individuals

Stereotype

Conscious

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
85
/
100
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DTCetc Score
91
/
100
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Natural Barber Co. on Socials

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