Maison Miru

Maison Miru

maisonmiru.com

Maison Miru is a New York-based jewelry boutique founded in 2016, offering hand-crafted pieces made with 14k gold and titanium. Our simplistic and understated designs are perfect for men and women looking to make a subtle statement. Enjoy free shipping on orders of $75 or more.

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DTCetc Score 88 /100

About Maison Miru

Maison Miru is a New York-based jewelry boutique founded in 2016 by Trisha Okubo. The brand offers a range of hand-made jewelry made with 14k gold and titanium, including earrings, necklaces, nose piercings, bracelets, and rings for both men and women. Maison Miru is known for its simplistic and understated designs, and has received positive customer reviews. Customers can also take advantage of free shipping on orders of $75 or more.

Who Shops At Maison Miru

Maison Miru is a jewelry boutique that caters to anyone who appreciates delicate, simplistic designs. They offer high-quality pieces made with the best materials and crafted by artisans, making them a great upgrade from trinkets from companies like Claire's. Although they are not an affordable brand, they do offer some mid-priced jewelry, making them worth investing in.

What Customers Love About Maison Miru

  • Maison Miru's jewelry is well-made and of high quality.
  • The company is female-founded and self-funded.

Things to Consider

  • The quality of Maison Miru's products is inconsistent.
  • Customer service can be slow to respond and unhelpful.
  • Shipping times are often longer than advertised.

Maison Miru’s Shipping Policy

Maison Miru offers free shipping on domestic orders that total $75 or more, with a flat fee of $7 for orders below that amount. They also offer expedited delivery for those who need their packages right away, with an estimated delivery time of 2 to 7 business days. Customers will receive a tracking number and confirmation email to keep tabs on their purchase. Unfortunately, they do not offer international shipping at this time.

Maison Miru’s Return Policy

Maison Miru offers a 30-day window for customers to return unused jewelry, with sample sale items, custom gifts, and the Surprise Ear Bar Trio exempt from the policy. Additionally, they offer a 365-day Happiness Guarantee, where they will fix and replace any defective jewelry free of charge. Customers must contact Maison Miru directly for return instructions, and then use the mailing address provided on their website to return the item. Returns must be made within 30 days, and will take up to 14 days to process. Sample sale items, custom gifts, and the Surprise Ear Bar Trio are not eligible for return.

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