Just Wears

Just Wears is the ultimate solution for men seeking comfortable and well-fitting underwear. Made from high-quality fabrics, their products combat common issues while prioritizing customer feedback and continuous improvement.

Category
Apparel
Specialty
Socials
66
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About Just Wears

Just Wears was founded by Alex and Yang who focuses on creating comfortable and well-fitting underwear for men. Their products are designed to combat common issues such as discomfort and sweatiness. Just Wears uses high-quality fabrics and has tested numerous prototypes to ensure that their products are top-notch. The brand gained popularity after a successful Kickstarter campaign and has since become one of the most popular men's underwear brands in the UK. Just Wears prides itself on being a company that listens to its customers and is always striving to improve its products.

Who Shops At Just Wears

Just Wears is the go-to brand for men who prioritize comfort, quality, and fit when shopping for underwear. These customers appreciate a solution-oriented approach to tackling common issues like discomfort and sweatiness. They value the brand's commitment to continuous improvement and customer feedback, making Just Wears an ideal choice for men who want to feel supported and comfortable throughout their day.

What customers love about Just Wears

Here's what shoppers have to say:
  • Just Wears products are incredibly comfortable and lightweight.
  • High-quality products that eliminate discomfort, such as itching.
  • The website is easy to navigate, and customers appreciate the quick and easy purchase process.
  • Just Wears boxers are well-made with silky smooth material that is super comfortable, and the pouch design is highly effective.
Cons
  • The fit of the underwear may not be suitable for everyone
  • The purchasing process could be improved
  • The comfort level of the product may not meet everyone's expectations
  • Some customers have reported issues with receiving refunds and customer service

Just Wears's Shipping Policy

Just Wears is an online-only brand that ships to various countries including the UK, most of Europe, the USA, Canada, Australia, Singapore and the UAE. For UK customers, there are three shipping options available. Royal Mail Standard Shipping is free and takes 3-5 working days to arrive, while Royal Mail Tracked Shipping costs £1.99 and takes 2 working days to arrive. DPD Express Shipping costs £4.99 and is delivered the next business day for orders placed before 2pm each weekday. International customers have two shipping options to choose from, with Tracked International Shipping being free for European customers, costing £9.99 for customers in Canada, Australia, Singapore and the UAE, and taking between 3 and 14 working days to arrive. DHL Express International Shipping is available for an additional cost and takes between 1 and 4 working days to arrive depending on the destination. Please note that prices exclude customs clearance fees and import duties may apply for non-EU deliveries.

Just Wears's Return Policy

Just Wears offers a 30-day exchange policy for their underwear. If the first pair of underwear doesn't fit properly, the company will exchange it for free within 30 days. If the customer doesn't like the style, they can receive a full refund on their first pair. However, the company cannot accept returns of any used pairs of underwear due to health and safety reasons. Customers must email or message the company to initiate an exchange or refund. Just Wears does not accept returns or refunds for face masks. If a customer receives the wrong item or a damaged item, they should contact the company immediately.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
74
/
100
This brand offers products that are on the pricey side.
DTCetc Score
66
/
100
This brand offers products that are on the pricey side.
Target Audience

Comfort-seeking men

Stereotype

Comfort-seeker

Pricing Rating
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80
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Sustainability Score
50
/
100
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Quality Score
74
/
100
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DTCetc Score
66
/
100
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Just Wears on Socials

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Just Wears (@Just Wears) • Instagram photos and videos

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