HEXR

HEXR was founded in 2018 by Jamie Cook and a team of material scientists. Their vision is to redefine head protection and save lives. HEXR uses the latest manufacturing and scanning technologies to deliver unprecedented performance. Unlike traditional foam helmets, HEXR's inner shell is created from Polyamide 11, a 100% renewable raw material produced from castor oil. The company also uses sustainable paper supplies for their packaging, and no inventory is ever sat on a shelf gathering dust. HEXR helmets are only made when they are asked for, ensuring that each helmet is made with care and attention to detail. With a focus on safety, innovation, and sustainability, HEXR is committed to making the safest helmet ever tested and continuing to improve their products.

HEXR appeals to cyclists and athletes who prioritize safety, innovation, and sustainability in their protective gear. The brand's focus on using renewable materials and producing helmets on demand makes it a popular choice for environmentally conscious consumers.

• Brilliant fit
• Great looks
• Sustainable construction process
• Safety figures stack up; nice fit across the skull; extensive area protected; loads of data is reassuring
• Superb custom fit, recyclable, keeps you cool

• The helmet's retention system could be improved.
• The helmet is heavier than some competitors.
• Compatibility with sunglasses may be an issue.
• The retention system may not be the most comfortable.
• The helmet's strap length is not adjustable.
• The price may be a concern for some consumers.

HEXR offers shipping worldwide, with free delivery for orders within the UK. For Europe, there is a shipping fee of £20, while for the rest of the world, including the USA and Australia, the shipping fee is £40. International orders may be subject to import duties and taxes, which the customer is responsible for paying. The brand's helmets are certified with the European CE EN-1078 standard, but customers need to ensure that their specific country requirements have been met before purchasing a helmet from outside the UK. The processing of fittings can take up to 2 weeks, and once processed, the custom helmet will take 3-4 weeks to be delivered. The fitting cap will be shipped within 48 hours of purchase, and the fitting app is available for download from the Apple App Store.

HEXR has a specific return policy due to the personalized nature of their products. Customers are not generally allowed to return products unless they are faulty or not as described. In such cases, customers can contact the company to initiate the return process. The company will provide information on how to return the product and whether a refund is due. Customers must return the product to the company or allow them to collect it, and the company will cover the cost of shipping. If a refund is due, the company will refund the full price of the product, including any applicable delivery charges and reasonable return costs. However, customers cannot return products due to errors made by them or their representatives when submitting information or data related to the order, or defects arising from errors in head scan data created by them or their representatives. The company will refund customers on the credit or debit card used for payment, or by issuing a new gift card if a gift card was used.