Heist

Heist is a revolutionary brand that creates comfortable, supportive, and beautiful foundationwear. Their game-changing tights and lightweight shapewear are perfect for everyday wear, while their bras and knickers are tailored to suit your unique shape. Made with innovative technology, Heist is the go-to brand for those seeking a comfortable and stylish foundation.

Category
Apparel
Specialty
Socials
85
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Heist

Heist is a brand that was founded in 2015 by a group of individuals who were tired of uncomfortable and unsupportive foundationwear. Based on their decades of disappointment with sagging tights, suffocating shapewear, and digging bras, they decided to create something better. Heist believes that every body is unique and deserves foundationwear that is comfortable, supportive, and beautiful. They use innovative technology from sports and space to create world-firsts in foundationwear that will change your underwear experience for good. Their game-changing tights never sag, roll, or dig, while their shapewear is comfortable and lightweight enough to wear every day. Their bras and bralettes are designed with super-soft, padding-free cups for optimum comfort. Heist knickers are also specially adapted to suit each customer's unique shape. Overall, Heist is a brand that is dedicated to creating foundationwear that inspires confidence and promotes kindness to each other and the environment.

Who Shops At Name

Heist appeals to customers who value comfortable, supportive, and beautiful foundationwear. The brand's innovative technology and focus on creating products that suit each individual's unique shape make it a popular choice for those seeking game-changing tights, shapewear, bras, and knickers.

What customers love about Heist

Here's what shoppers have to say:
  • The fit is perfect, no rolling, pinching, or sagging, and the high waistband is comfortable to wear all day
  • The tights feel very soft to touch and are very durable, making them one of the longest-lasting tights in the market
  • The customer care team is fantastic, always attentive, switched-on, and inclusive
  • Heist tights are inclusive with their sizing and model campaigns, innovative in their designs, and incredible in making you look and feel good
  • The packaging is luxurious, and the quality product is delivered with great care
  • Heist tights are the most comfortable tights ever, even for menopausal, larger ladies
  • Heist tights are wonderful, sublime, and exquisite, and the customer care is brilliant
Cons
  • Some customers have experienced issues with the quality of Heist tights, including holes and seams that are too tight.
  • Several customers have reported that the tights do not last as long as they would like, and may develop holes after just a few wears.
  • There have been reports of Heist tights ripping or tearing after just one wear, which can be frustrating for customers.

Heist's Shipping Policy

Heist offers free shipping on orders over £100 / €150 / $150 to 52 locations worldwide, including the UK, Europe, US, Canada, Australia, and many more. However, orders to some countries may be subject to taxes and duties, which vary by country. Some products may also incur duties. For customers in Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, and Sweden, taxes and duties are already included in the price. Heist ships internationally, but customers should check with their local customs office for more information on taxes and duties.

Heist's Return Policy

Heist offers a 30-day return policy for all purchases. The item must be returned in its original condition, with the Heist packaging, gusset sticker (if applicable), and tag intact. If any of these requirements are not met, the return may be refused. Returns cannot be accepted for items purchased from Heist concessions. UK orders are eligible for free returns and exchanges via Royal Mail. Customers must register their return online and print a returns form or show a digital label at the post office. International returns are not free, and customers must contact customer care for further instructions.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
71
/
100
This brand offers products that are on the pricey side.
Target Audience

Comfortable, supportive, beautiful

Stereotype

Comfort-seeker

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
85
/
100
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DTCetc Score
71
/
100
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Heist on Socials

View this profile on Instagram

Heist (@Heist) • Instagram photos and videos

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