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Great Heights
Great Heights offers high-quality lab-grown diamond jewelry with a focus on environmental responsibility and ethics. Their commitment to transparency and eco-friendly practices make them a popular choice for those seeking fine jewelry with a conscience.
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DTCetc’s Take
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Great Heights was founded by Alexander Weindling and a team of industry experts with over 200 years of combined experience in the diamond jewelry industry. As a third-generation diamond jeweler, Weindling felt a responsibility to create a more environmentally conscious and ethical industry. Great Heights exclusively uses lab-grown diamonds, which are identical to traditionally mined diamonds in terms of physical properties and chemical composition. By doing so, they reduce land and mineral disturbance, eliminate harmful labor practices, and mitigate carbon emissions, energy, and water use. Great Heights offers a selection of high-quality lab-grown diamond jewelry, guided by environmental principles and a commitment to transparency, ethics, and environmental responsibility. With a team of diamond experts and renowned customer care, Great Heights is the perfect choice for those looking for fine jewelry that never compromises on values.
Great Heights is popular among customers seeking fine jewelry with a focus on environmental responsibility, transparency, and ethics. The brand appeals to those who value lab-grown diamonds as an eco-friendly alternative to traditionally mined diamonds.
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Here's what shoppers have to say:
- The engagement rings from Great Heights are top-notch and durable, even after experiencing accidents and wear and tear.
- Clean Origin offers a seamless and thorough online shopping experience for selecting diamonds and settings, with excellent customer service and fast shipping.
- The bridal sets from Clean Origin are beautiful and come with a stunning diamond, with fast and speedy shipping and nice packaging.
- Customers are thrilled with their ethical diamond rings from Great Heights.
Cons
- Inconsistent quality control and customer service
- Issues with product delivery and condition upon arrival
- Lack of transparency in advertising and product information
- Limited options for resolving issues and returning products
Great Heights offers a 100 day return policy for their lab-grown diamonds and jewelry. Customers can return their purchase within 100 days, along with the Lab Created diamond certificate (if applicable) for a full refund or exchange. The company will pay for the cost of return shipping on all ring and loose Lab Created diamond returns by providing customers with a prepaid return shipping label. All returned items must be in their original, out-of-the-box condition and include all documentation. Custom pieces, engraved items, and resized items are not eligible for return. The refund process can take up to seven business days from receipt. Customers must obtain a return shipping authorization code from the company prior to returning their purchase. If the packaging does not meet the company's standards or the return authorization code is not included, the customer may be charged a restocking fee of $150.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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85
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience
Eco-conscious jewelry buyers
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
85
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100
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DTCetc Score
84
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100
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