Good Pair Days

Good Pair Days was founded a few years ago by a world-famous sommelier, a tech genius, and a wine newbie. The company's mission is to help everyone discover and experience the joy of exceptional wine, tailored to their tastes. Good Pair Days offers exceptional value bottles that customers wouldn't normally pick themselves, with a mix of expert curation, personalization, and customization tech. Customers can learn as much or as little as they like with tasting notes, food pairings, and custom recipes included with each bottle. Good Pair Days only chooses wines with a story behind each bottle, and they hunt for deep-batch bottles that customers won't find in their local off-license. The company is joyfully inclusive, adventurous, responsible, and remarkable. Good Pair Days strives to surprise and delight its customers with its packaging, delivery, and customer service.

Good Pair Days customers are wine enthusiasts who want to discover and experience exceptional wine tailored to their tastes. These customers appreciate expert curation, personalization, and customization tech in their wine selections. Good Pair Days appeals to those who enjoy learning about wine, food pairings, and unique stories behind each bottle. The company attracts individuals who value joyfully inclusive, adventurous, responsible, and remarkable wine experiences, as well as top-notch customer service.

• Customers haven't had a bad bottle of wine and have found the club to be affordable.
• Good Pair Days has expanded customers' wine horizons and provided inspiration for dinner parties.
• The app is well-designed and the customer service is outstanding.
• The subscription has introduced customers to new wines they never knew existed.
• The tailored subscription boxes and advice on how to get the most out of wine are fantastic.
• Good Pair Days has restored customers' faith in their taste buds and provided extensive information about each wine.
• The packaging is completely recyclable and compostable, making it an environmentally friendly business.

• The quality of the wines is subpar and not worth the price.
• The website has technical issues and can be difficult to navigate, with occasional inventory and voucher problems.
• Delivery times can be slow and inconsistent, with some orders taking longer than expected.
• The wine subscription process can be confusing and may suggest wines that don't align with the user's tastes.
• Occasionally, orders are cancelled or refunded without clear communication.
• The courier service used for deliveries can be unreliable and may result in incorrect deliveries.

Good Pair Days, a wine subscription service, prides itself on their fast dispatch times. They aim to pack and send out orders on the next business day after they are placed. However, delivery times vary depending on the location of the customer. For Australian members, East Coast deliveries take 1-2 business days, while West Coast deliveries take 5-7 business days. For UK members, mainland deliveries take 2-3 business days, while Northern Ireland and British Islands deliveries take 3-5 business days. Good Pair Days offers free shipping for orders with four or more paid bottles, with a flat rate of $9 for Australia and £5 for the UK. Unfortunately, they do not currently deliver to Republic of Ireland, JE & GY postcodes, or PO Boxes.

Good Pair Days has a customer-friendly return policy that takes full responsibility for any mistake made by the company. If a customer receives the wrong wine, a flawed or faulty bottle, a damaged product during transit, or if they don't like a recommended bottle, the company will make things right without burdening the customer with the hassle of returning it. The company does not ask customers to return the wine and will make up for it in the next box.