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Dagne Dover
Dagne Dover is a United States-based modern apparel retailer that sells unisex Bags and Briefcases. Dagne Dover creates problem-solving bags for problem-solving humans. They offer stylish bags that help their costumers stay organized in any ocassion.
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Dagne Dover, founded by three women in 2013, is a brand that creates problem-solving bags for individuals who are looking to make the most out of life. With a focus on empathy and good design, Dagne Dover aims to make lives easier and happier. The brand is committed to being eco-friendly and takes various initiatives to minimize waste and reduce their environmental footprint. They use non-toxic materials and ensure that their products do not cause any harm. Dagne Dover also offers vegan styles, and their linings and dust bags are made from Repreve® recycled material. They even have an initiative called Almost Vintage, which allows customers to buy and sell used Dagne Dover goods, promoting eco-friendlier fashion. With a strong belief in good design, Dagne Dover partners with creative makers from around the world to bring their top-notch bags to life.
Dagne Dover is a brand that provides stylish and reliable bags for people who prefer neutral colors in their accessories. The collection includes totes, duffels, laptop cases, carry-on bags, and more. The bags are on the higher end of the price range, making them suitable for investment pieces or back-to-school gifts. Additionally, the brand offers eco-friendly options for those who are trying to become greener shoppers. Dagne Dover is ideal for anybody looking for a stylish and organized way to store their belongings.
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Here's what shoppers have to say:
- Durable bags with a minimalist look that do not show stains and have held up for almost a year.
- Neoprene makeup bags have a good feel and are stretchy.
- Electronics and chord organizers have a smart and well-built layout.
- Customer service is amazing at correcting issues.
- Bags have lots of pockets for organization.
- Neutral color ways and sustainability efforts.
- Quality bags that have lasted for 6+ years.
- Neoprene backpack is water resistant and fits neatly over the handle of a rolling suitcase.
- Versatile backpack with lots of pockets.
- Ace Fanny Pack is convenient and has a cushy material.
Cons
- The quality of some materials could be improved.
- The design of some products could be better.
- The products may not be as durable as expected.
- The price point may be too high for some customers.
Dagne Dover offers shipping both domestically and internationally. For domestic orders, there may be processing and carrier delays of 2-3 business days. Customers will receive an email notification with their tracking number once their order ships. The brand also offers Carbon Offset + Shipping Protection, which protects packages against loss, damage, or theft, and offsets carbon emissions during shipping. Customers have the option to remove this protection at checkout. If a package is marked as delivered but the customer did not receive it, they can initiate a claim depending on whether they opted for Shipping Protection or not. Dagne Dover ships internationally, but there may be delays and no free returns are offered for international orders. For orders to the UK and EU, the brand has partnered with Passport Shipping. Unfortunately, Dagne Dover is unable to ship to PO Boxes. If a package is marked as undeliverable, it will be automatically returned to the brand and customers can contact support for re-delivery options.
Dagne Dover offers a return policy for unused products within 30 days of shipment for orders shipped within the US. To initiate a return or exchange, customers can log into their account to submit a request or fill out the request form if they haven't set up an account. The request form requires the order number and either the shipping zip code, phone number, or email address used at the time of purchase. Returns are subject to a $10 handling fee for US orders, and if returning items from multiple orders, they must be shipped separately. International orders do not qualify for shipping labels. Final sale items cannot be returned or exchanged. Gifts can be returned or exchanged within 30 days as well, and a request form is available for this process. Refunds are issued to the original form of payment, and credit card refunds may take up to 3 business days to appear on the bank statement. Shipping and handling charges are non-refundable. It is important to note that all returned products must be unused, undamaged, with all accessories included, and preferably in the original packaging. Dagne Dover reserves the right to refuse a refund request if a return does not comply with this policy. Gift cards cannot be returned or exchanged for cash, and coupons, promo codes, and other discounts cannot be used to purchase gift cards. If a purchase made with a gift card is returned, the original gift card will be credited.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88
/
100
This brand offers products that are on the pricey side.
Target Audience
Luxury shoppers
Stereotype
Minimalist
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
88
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100
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