Cha Cha Matcha

Cha Cha Matcha is a brand that specializes in matcha, the Japanese green tea powder that has been a staple in Japanese culture for over 1,000 years. Founded by two matcha enthusiasts, this brand sources their ceremonial-grade matcha directly from Uji, Japan, where growers have cultivated matcha for thousands of years. Their matcha powder is non-GMO and packed with a high concentration of L-theanine, which regulates caffeine uptake and delivers a smooth buzz that won't leave you jittery. Cha Cha Matcha's matcha is perfect for those looking for hours of calm, clear-headed energy and a healthy metabolism. With way more antioxidants than regular green tea, Cha Cha Matcha's matcha outshines the top antioxidant-rich foods out there.

Customers of Cha Cha Matcha are health-conscious individuals who appreciate the benefits of matcha, such as its high antioxidant content, natural energy boost, and metabolism support. These customers are likely to be interested in Japanese culture, non-GMO products, and natural alternatives to energy drinks or coffee. Cha Cha Matcha's target audience values high-quality, ceremonial-grade matcha sourced directly from Japan and enjoys incorporating matcha into their daily routine for sustained, calm energy.

• Customers love the simple and delicious matcha drinks
• The canned drinks are also a hit, with the charcoal lemonade being a favorite
• Products are high quality
• The Half N Half Matcha Lemonade is delicious and customers are eager to try other flavors

• The quality of Cha Cha Matcha's drinks could be improved.
• Some reviewers find the taste of their matcha to be too grassy.
• Using higher quality matcha could enhance the overall experience.

Cha Cha Matcha offers same-day processing for orders placed before 12:00PM EST, and next business day processing for orders placed after that time. Orders are processed during regular business hours, Monday through Friday. The brand offers free ground shipping on all Lattes & Iced Teas, and only $5 shipping on all matcha jars. Shipping is done through USPS from facilities and delivery times vary by destination, taking between 4-7 business days to deliver to the final address once processed. The brand currently ships to the U.S., Puerto Rico, and Canada, with plans to expand to other locations in the future.

Cha Cha Matcha guarantees the quality of their products and offers refunds based on the circumstances of the issue. Customers must email hello@chachamatcha.com within 30 days of receiving their order to request a refund. The company currently does not accept returns but will investigate claims that they believe are unfounded or fraudulent. There is no information available on how long it takes for the company to process a return. It is unclear if there are any restrictions on returning items or if any items cannot be returned.