Canada Pooch

Canada Pooch offers high-quality and stylish apparel for dogs of all sizes, designed by a dog mom who values function and fashion. With a focus on sustainability and supporting pet rescues, Canada Pooch is the perfect choice for conscious pet parents.

Category
Pets
Socials
72
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable
Environment Friendly

DTCetc’s Take

About Canada Pooch

Canada Pooch was founded in Canada in 2011 by Jacqueline Prehogan, a dog mom who was determined to find high-quality and stylish apparel for her rescue pugs. The brand offers a wide range of products that cater to dogs of all sizes, from Chihuahuas to Great Danes. With 15 different sizes available, Canada Pooch ensures the perfect fit for every pup. The brand prides itself on designing products that are both functional and fashionable, so pet parents never have to compromise. Canada Pooch also values sustainability and supporting pet rescues, making them a great choice for conscious pet parents.

Who Shops At Canada Pooch

Canada Pooch would be useful for pet parents who prioritize quality, function, and style when it comes to their dog's apparel. These customers are looking for products that fit their dog perfectly and are made with high-quality fabrics that keep their dog comfortable and safe. They also value thoughtful design and function, as well as style and fashion. Canada Pooch aligns with these customers' values by offering a wide range of sizes to fit all shapes and sizes of dogs, and by designing products that are rigorously tested and approved by a team of pet parents and pups. Additionally, Canada Pooch supports pet rescues, stands for inclusivity, and strives to leave the world in a better way than how they found it, which is important to customers who value sustainability and positive impact.

What customers love about Canada Pooch

Here's what shoppers have to say:
  • The brand offers well-fitting outfits for dogs of different shapes and sizes.
  • The quality of Canada Pooch's products is amazing.
  • Canada Pooch's clothing and accessories are stylish and receive compliments from other dog owners.
  • The company offers efficient and helpful customer service, including easy returns and exchanges.
  • Canada Pooch's snowsuit and slush suit products are effective in keeping dogs warm and dry.
  • The brand offers specialized products for dogs with medical needs, such as leg warmers for post-surgery recovery.
  • Delivery is fast and ordering is easy.
Cons
  • The products did not meet expectations and the company's customer service was lacking.
  • The company's transparency and willingness to address negative feedback is questionable.
  • The quality of some products was subpar and the company's return policy was not satisfactory.
  • The company's exchange options and return policy may not be suitable for all customers.

Canada Pooch's Shipping Policy

Canada Pooch offers free standard shipping for orders with a subtotal over $60. For orders with a subtotal of less than $60, a flat rate shipping fee of $5.99 is charged. There are multiple shipping options available for international orders, but duties and taxes are charged in advance. In case of a damaged delivery, customers are advised to accept the delivery and contact the customer service.

Canada Pooch's Return Policy

Canada Pooch offers a 15-day return policy for items in new condition with tags and packaging intact. To initiate a return, customers can download a prepaid shipping label and instructions from the website. The original order confirmation must be included in the package, and all garments are subject to inspection. While returns are free within the United States, customers outside of the country must arrange their own return shipping and pay a $7 restocking fee. Duties on international orders are non-refundable. The company does not offer price adjustments or exchanges from outside the United States or Canada. If a customer wants to exchange an item, they can choose between a standard exchange or an instant exchange, but the same conditions apply.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
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85
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
72
/
100
This brand offers products that are on the pricey side.
Target Audience

Quality-conscious pet parents

Stereotype

Pet-parent

Pricing Rating
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85
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Sustainability Score
75
/
100
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Quality Score
75
/
100
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DTCetc Score
72
/
100
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Canada Pooch on Socials

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