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Bombas
Bombas is a United States-based comfortable apparel retailer that sells men's, women's, and children's Socks. Bombas believes in comfort for all, that’s why with every product purchased they make a donation to the homeless. Their socks are made with high quality fabrics and fun designs, and above all they're the perfect length.
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DTCetc’s Take
Popular Products
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Bombas is a brand with the goal of providing comfortable clothing to everyone who needs it. The company offers a range of socks, underwear, and t-shirts that are not only comfortable but also designed to last. What sets Bombas apart is their commitment to giving back. For every item purchased, Bombas donates an item of the same kind to those experiencing homelessness. With more than 75 million items donated to date, Bombas has made a significant impact on communities across the country. Additionally, the company is obsessed with quality and pays close attention to the smallest details to ensure that their products are perfect. If you're looking for comfortable clothing that makes a difference, Bombas is the brand for you.
Bombas resonates with customers who value comfortable, durable clothing and appreciate the brand's commitment to social responsibility. These shoppers are drawn to the company's one-for-one giving model, where each purchase leads to a donation to those experiencing homelessness. Bombas is an ideal choice for customers who want to invest in quality clothing and make a positive impact on their communities.
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Here's what shoppers have to say:
- Excellent customer service
- Happiness Guarantee honored
- High quality, mission-driven product
- Amazing customer service
- Quick shipping and excellent product
Cons
- The quality of Bombas socks does not meet expectations for the price point
- Some Bombas socks are uncomfortable and may cause discomfort or irritation
- Some Bombas socks do not stay in place as advertised
- Customers have concerns about the pricing structure and may seek alternative options
Bombas offers free standard shipping for customers located in the United States who create a Bombas account and are signed in when checking out. For those who are not logged in, standard shipping is a flat rate of $5.95. Expedited shipping options are also available for a fee, such as UPS 2 Day shipping for $19 and overnight shipping for $25. International shipping is available for a flat rate that includes freight, duty, taxes, and associated fees to Australia, Canada, and the UK. Shipping times and costs vary depending on the country. APO/DPO/FPO addresses are automatically upgraded to Priority Shipping. Bombas thanks military personnel for their service and hopes to provide comfort wherever their duty takes them.
Bombas offers a 100% Happiness Guarantee for every item they sell. This means that if a customer is not satisfied with their purchase for any reason, they can reach out to the Customer Happiness Team to have the item replaced or refunded. The guarantee covers a wide range of issues, including lost items, wrong sizes, and items that have been worn or torn.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
85
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
87
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100
This brand offers products that are on the pricey side.
Target Audience
Comfort-conscious, socially responsible shoppers
Stereotype
Socially-conscious
Pricing Rating
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Sustainability Score
85
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Quality Score
85
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DTCetc Score
87
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100
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