TOMS
www.toms.com/TOMS is a socially-conscious brand that offers comfortable and stylish shoes, with a commitment to giving back to communities in need. With their One for One® model and grassroots good initiatives, customers can feel good about their purchase while supporting a more equitable tomorrow.
In the wild
About TOMS
TOMS is a direct-to-consumer footwear brand offering shoes across women's, men's, and kids' categories including espadrilles and sandals. The brand operates a rewards program called TOMS Rewards that provides members with exclusive perks and free shipping.
Who Shops At TOMS
TOMS serves women, men, and children looking for casual footwear.
What Customers Love About TOMS
- TOMS Rewards members receive free shipping
- 30-day return window
- Free exchanges on most items
- Free returns to store credit option
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TOMS’s Shipping Policy
Orders are processed and shipped Monday through Friday within 1 to 3 business days of the order date. Shipping costs vary based on carrier rates and current promotions, with available methods depending on shipping address and order size.
TOMS’s Return Policy
Returns are accepted for 30 days with options for free store credit returns, free exchanges, or refunds with a $4.99 restocking fee. Final sale items cannot be returned.
What customers say about TOMS
TOMS receives strong praise for comfortable shoes, excellent customer service, fast shipping, and easy returns/exchanges.
Customers love
- Fast shipping and prompt delivery
- Easy returns and exchange process
- Comfortable shoes, especially for people with foot issues
- Great customer service and responsive support
- Affordable pricing with charitable giving component
“I have arthritis in my feet which makes many shoes uncomfortable. I can wear Toms comfortably”
Summarized from verified customer reviews. Ratings and reviews belong to Yotpo.
Popular Products at TOMS
Adelaide Peach Crystal Fade Traveler Sunglasses
Alpargata Black Heritage Canvas
Alpargata All Black Heritage Canvas
Alpargata All Black Heritage Canvas
Alp FWD Navy Recycled Cotton Canvas
Alp FWD Grey Recycled Cotton Canvas
Alp FWD Black Recycled Cotton Canvas
Alp FWD All Black Recycled Cotton Canvas
Alonso Mule Drizzle Grey Heritage Canvas
Alonso Mule Dark Sky Heritage Canvas
