Thousand Fell

Thousand Fell is a sustainable sneaker brand founded by a team of industry experts who believe in pushing circularity and responsible design mainstream. Their sneakers are made in a family-owned factory in Franca, Brazil, using sustainably sourced materials and innovative textile technology. Each pair is designed with end-of-life in mind, making them durable, comfortable, and recyclable. Thousand Fell obsesses over quality product design, striving to make the circular economy easy and reminding customers that "Sneakers are not trash!"

Thousand Fell shoppers are environmentally conscious consumers who appreciate sustainable sneakers designed with circularity and responsible design in mind. They value the brand's commitment to producing durable, comfortable, and recyclable footwear.

• Customers love the comfort and style of Thousand Fell shoes
• Many reviewers appreciate the brand's commitment to sustainability and carbon neutrality
• The shoes are easy to clean and maintain, making them great for everyday wear
• The customer service team is helpful and responsive

• The shoes may have issues with fit, durability, and quality
• Some customers have reported issues with discoloration and staining
• There may be inconsistencies with sizing that require exchanges
• The shoes may not hold up well with regular use

Thousand Fell offers free ground shipping for orders over $80 within the continental U.S. Most orders are shipped within 24 hours from their NYC warehouse, and estimated delivery time is between 3-8 business days. However, shipping times may vary. Unfortunately, the brand does not offer overnight shipping or Saturday delivery yet, and they do not ship to P.O. boxes. For Canadian customers, they offer shipping for $30, but import duties and fees are the responsibility of the customer. Thousand Fell does not offer shipping to any other international countries at this time.

Thousand Fell accepts returns for sneakers purchased online within 30 calendar days of the delivery date. The returned sneakers must be in new, unworn condition with all original packaging. Returns outside of the 30 day policy will be processed for an online credit, while returns more than 37 days from the delivery date are ineligible for return and will be reshipped to the customer. Return shipping is free for returns within the continental U.S. and international customers can return for a $30 restocking fee. Exchanges for a different size or color are also available. Once Thousand Fell receives the return, it takes 2-3 business days to process and 5-10 business days for the bank to post the refund to the original form of payment. Any returns that show potential misuse or abuse of the return policy will be refused service.