Tentree

Tentree is a Canada-based ecofriendly apparel retailer that sells men's, women's, and children's Clothing. Tentree offers outside products for those who identify with the outdoors, but are not defined by them. Respecting and caring for the Earth is the top priority for Tentree, because of that for each product sold, they plant ten trees .

Category
Apparel
Specialty
Socials
75
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable
B Corp

DTCetc’s Take

About Tentree

Tentree is a sustainable clothing brand founded in 2012 by David Luba and Kalen Emsley. They offer a wide range of eco-friendly clothing and accessories, all made with an Earth-First approach. For every item purchased, Tentree plants ten trees in communities around the world, supporting reforestation efforts and providing planting jobs. The brand uses only organic or recycled materials for their products, such as TENCEL™ lyocell, organic cotton, and REPREVE® recycled polyester, to minimize waste water and emissions. Tentree also ensures that their partner factories meet ethical labor standards, providing safe and fair working conditions for their workers. As a certified B Corporation and Climate Neutral brand, Tentree is committed to sustainable practices and making a positive impact on the planet.

Who Shops At Tentree

Tentree patrons are environmentally conscious consumers who prioritize sustainable clothing and accessories. They support the brand's Earth-First approach, reforestation efforts, and commitment to using organic or recycled materials.

What customers love about Tentree

Here's what shoppers have to say:
  • Customers love Tentree's high quality and comfortable products
  • The brand has outstanding customer service, with representatives going above and beyond to help solve issues
  • Tentree's commitment to sustainability and planting trees is a major draw for customers
  • Many customers appreciate the eco-friendly and socially responsible nature of the brand
Cons
  • The quality of the products does not meet the price point.
  • The value of mystery bags is questionable, with items that may not fit or match personal preferences.
  • The customer service experience is lacking in transparency and efficiency.
  • The return policy is confusing and may result in unwanted gift cards instead of refunds.
  • The website lacks clarity on final sale items and charges high fees for returns.
  • The company's claim of free exchanges is misleading due to shipping fees.
  • The website and customer support may not provide a satisfactory user experience.

Tentree's Shipping Policy

Tentree offers both standard and express shipping options. International shipping is available for an additional flat rate fee of $30, with delivery to select countries including Australia, Hong Kong SAR, Israel, Japan, Mexico, New Zealand, Singapore, South Korea, Taiwan, US Outlying Island, and United Arab Emirates. However, international orders are not eligible for free shipping promotions or offers. Customers ordering from the US site can choose to ship internationally, but will be charged the non-refundable $30 flat fee.

Tentree's Return Policy

Tentree accepts returns of unworn and unwashed items within 30 days of purchase for Canadian and US customers. Original shipping costs and duties are non-refundable, and a $10 return label fee applies to all returns. Exchanges for a different size in the same style are free, and refunds can be issued for store credit or to the original form of payment. Refunds are issued three days after the return is delivered. Final sale items are ineligible for return or exchange. For international orders, Tentree does not offer return shipping labels but will assist with a return for refund using the customer's label. All original shipping costs are non-refundable for international orders, and exchanges are not available. Tentree offers an extended period for returns or exchanges for orders placed during the holiday season, starting on November 1st and ending on January 15th. US customers use USPS for returns, and Canadian customers use Fedex. If the customer does not live near a Fedex depot, they can email support@tentree.com to arrange a Canada Post label.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious consumers

Stereotype

Eco-conscious

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
90
/
100
This is a placeholder
Quality Score
75
/
100
This is a placeholder
DTCetc Score
84
/
100
This is a placeholder

Tentree on Socials

View this profile on Instagram

Tentree (@Tentree) • Instagram photos and videos

Brands Like Tentree

Looking for brands similar to Tentree

We've got you covered. Check out this list of similar Apparel brands that customers of Tentree love.

Vuori

Vuori is a premium performance apparel brand inspired by the active coastal California lifestyle. The brand breaks down traditional boundaries in activewear and offers a new perspective on performance apparel, integrating fitness, surf, sport, and art. The brand is guided by its values and the coastal California lifestyle, and takes a fivefold approach to sustainability, focusing on materials, waste reduction, carbon footprint offsetting, social responsibility, and community leadership.

Tiger Mist

Tiger Mist is an Australian brand that has evolved from a local retail store into a global online fashion powerhouse. The brand has a cult social media following and is now a staple in major retailers worldwide. Tiger Mist draws inspiration from pop culture icons and viral street styles, continually striving to empower women through a versatile wardrobe that caters to diverse personal styles.

Summersalt

Summersalt is a United States-based comfortable apparel retailer that sells women's Clothing. Summersalt offers comfortable clothing for women on the move. Summersalt will keep you in style for your travel, from the airport to the destination.

Something Navy

Something Navy is a fashion and media brand founded by Arielle Charnas in 2009. The brand is known for its Something Navy collection, which is designed for the everyday icon and features elevated wardrobe staples and not-so-basic essentials. Something Navy's editorial content is filled with inspiring and engaging lifestyle stories covering a wide range of topics, including personal essays, beauty and skincare tips, travel inspiration, and fashion advice.

SKIMS

SKIMS is a United States-based modern apparel retailer that sells women's Clothing. SKIMS is the modern solution to shape enhancing undergarments. By prioritizing comfort and fit, SKIMS makes high quality shapewear that enhances, lifts, and tones.

Rebag

Rebag is a luxury fashion and accessories resale company with a tech-driven approach to the primary and secondary markets. Their e-commerce platform makes it easy for our customers to buy and sell their luxury items in a trusted, reliable environment. If you’re thinking of buying or selling, Rebag is the place to do it. At Rebag you can shop, sell and trade the world's most sought-after luxury items including handbags, fine jewelry, watches, and small leather goods.

Princess Polly

Princess Polly is a prominent global fashion hub offering up-to-the-minute fashionable outfits inspired by celebrities, Instagram, and TikTok. With daily style updates, fast free delivery, and easy returns, it provides quick access to the desires of fashion-forward consumers.

PANGAIA

PANGAIA is a United Kingdom-based ecofriendly apparel retailer that sells men's and women's Clothing. PANGAIA's products are made with innovative technology and bio-engerieered materials to ensure sustainability. Their comfortable clothing is designed for living in, worn in any situation or basic need.

Palm Angels

Palm Angels is a fashion brand founded by Francesco Ragazzi, an art director trained in fashion communication and a photographer from Milan, Italy. The brand was originally inspired by LA's skater culture and began as a photographic documentation of this subculture. This documentation was later turned into a book, published by Rizzoli in 2014, and eventually evolved into a clothing line in 2015. Palm Angels is known for its Italian take on American culture and subcultures, combining a appreciation for sartorial codes and a love of fabric with a tendency to use clothing as a means of expressing identity and cultural significance.

mnml

mnml is a United States-based modern apparel retailer that sells men's Clothing. Mnml wants to keep things simple by offering high quality pieces that merge seemlessly with your preset style. Their modern aesthetic and progressive sillouhettes make their costumers look and feel invincible.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.