SuitShop

SuitShop is a Chicago-based company founded in 2016 by Diana Ganz and Jeanne Foley, who wanted to create an affordable solution to the rental tux experience. The brand offers suit jackets and pants perfect for weddings, parties, or any formal event, with free swatches and at-home try-on available. They provide free standard US shipping, a 30-day return policy, and payment plans. SuitShop has been featured in Forbes and on Good Morning America and is generally well-received online.

SuitShop is an online store that offers suits and accessories for men and women. They offer affordable prices in comparison to other brands and are perfect for anyone who wants to look their best for a special occasion.

• SuitShop offers quality and affordable suits that are less expensive than most comparable rental options.
• Amazing customer support makes shopping for suits online simple and painless, with no need for measurements and free shipping/returns.
• SuitShop is a one-stop spot for all things suiting and wedding group management.
• SuitShop offers elevated-casual fashion trends for women, with options such as a southern-glam-styled women's navy tuxedo.

• The quality of the suits could be improved.
• The customer service experience could be more efficient.
• The pricing may not be competitive compared to other similar brands.

SuitShop offers free standard shipping for US customers, which typically takes 5-10 business days to arrive. They also offer 2-day shipping for around $30, and overnight shipping for about $50. For customers in Canada, shipping rates include customs charges and will depend on your location. International shipping is available for certain items, and customers can contact the customer service team through email to get their order shipped to them. For purchases over $50, SuitShop offers free 2-day shipping.

SuitShop offers a free 30-day return policy for US customers. Returns must be in their original packaging with the tags attached and customers can start a return or exchange on the company’s Returns page. However, international orders, customized items, dog tuxedos, hitched wedding rings, and gifts cannot be returned. It can take 5 business days after SuitShop receives your item(s) for your refund to process, and customers are only able to return one item at a time through the returns portal.