Spigen

Spigen was founded in 2008 by a team of individuals who wanted to create mobile accessories that reflect the ever-changing nature of technology. Based on the ideology of providing simple solutions that fit perfectly to their customers' needs, Spigen has become a leading global provider of premier mobile accessories. The brand believes in advancing quality by constantly improving their products and challenging themselves to exceed the best. They aim to pack the most features into their designs without compromising the original silhouette of every device. Spigen empowers technology and turns it into a form that enhances the customer's lifestyle, providing the best experience possible.

Spigen customers are tech-savvy individuals who want stylish, functional, and innovative mobile accessories. They value the brand's commitment to providing simple solutions that perfectly fit their needs while maintaining the original design of their devices.

• Spigen cases are of high quality and offer excellent protection for phones
• Spigen's customer service is fantastic and responds quickly to inquiries
• Spigen cases fit phones perfectly and have all the necessary access openings
• Spigen offers fast delivery and products arrive in perfect condition
• Spigen cases are slim and do not add unnecessary bulk to phones
• Spigen's screen protectors are easy to fit and offer outstanding protection
• Spigen is a go-to phone case manufacturer and worth the money

• Poor customer support and unresponsive to inquiries
• Inconsistent product quality and overpriced items
• Orders have been canceled without consent and lack of communication from the company
• Issues with product functionality and difficulty with returns or cancellations

Spigen offers free shipping within the contiguous United States for standard domestic shipping on orders under 16 ounces. Shipping times vary depending on the chosen shipping method, with First Class Mail taking 3 to 8 business days, Priority Mail taking 2 business days, and Express Mail delivering the next day from shipment day. For international shipping, Spigen offers FedEx International Economy and FedEx International Priority with time-definite delivery typically in 2-5 business days and 1-3 business days, respectively. Spigen is not responsible for any lost items/packages during transit or if it has been tracked as delivered. The recipient of the order will be responsible for any import duties or taxes charged by the recipient’s country and any carrier-related fees.

Spigen offers a 30-Day Money Back Guarantee on all products, while Executive rewards members have a 60-Day Money Back Guarantee. Returned products must be in their original packaging without any missing contents and must include a valid original purchase order number from Spigen. Products cannot be exchanged, but unwanted items can be returned for a refund, and a new order can be placed for desired items. Return shipping is at the buyer's cost unless stated otherwise by the support team. Customers will be given a product refund, and the shipping fee will not be refunded. Promotional gift items are not eligible for returns, exchanges, or warranties. The company is not liable for lost or stolen return packages during transit or delivery. Bundle items must be returned in full to receive a refund, and discounted bundled items not returned will convert into a full price purchase.