Spice House

Spice House is a family-owned business founded in 1957 by Bill Sr. and Ruth Penzey. Drawing inspiration from across the globe, Spice House offers a variety of inventive and traditional spice blends and has earned a reliable company reputation. They provide free shipping on orders over $49 and customers can get veritable cooking inspiration with chef-generated recipes on their website. Spice House has enthusiastic customer reviews and over 58k Instagram followers.

Spice House is a brand that offers a wide variety of rubs and spices for those who enjoy cooking. It is primarily for people who cook at home regularly, as they will be able to find the perfect flavors to enhance their meals.

• The Spice House offers high quality and fresh herbs and spices, as well as specialty blends that can instantly transform your seafood and vegetables.
• Shipping is free on flat pack orders.
• They offer recipe cards in-store to teach customers how to use ingredients.
• They have little spice blends inspired by Chicago that make perfect gifts for visitors.
• Prices are relatively good.

• The quality of the spices is not up to par with other brands in the same price range.
• The packaging is not user-friendly and can be difficult to open and reseal.
• The customer service experience could be improved, with longer than average wait times and unhelpful responses.

For domestic orders, Spice House offers free no-rush shipping for orders over $49 and flatpack orders under $49 cost $6 in shipping fees. Orders under $49 cost $8 in shipping fees. Customers can also opt for UPS ground delivery for $15 for orders under $49 and $10 for orders over $49. Express shipping is available for $25 and delivers orders in less than 2 business days.For international orders, Spice House ships to Canada for all orders under $50 costing $15 to ship, orders between $50 and $100 costing $25 to ship, and orders over $100 receiving free shipping. Delivery times for international orders vary as Spice House does not use a standardized international courier.

Spice House offers returns of items up to 30 days after purchase. To return an item, customers must contact the company and follow their instructions. Returns are usually processed within a few days of the request. Some items may not be eligible for return, so customers should check with the company before making a purchase.