SANDMARC

We design, manufacture and sell premium lenses and filters for smartphones, GoPro, DSLR cameras and all our produce are made from the finest premium quality optical glass lenses. At SANDMARC®, we are committed to making high-quality optical accessories for smart phones, DSLR cameras and GoPro. We have the latest technology and machinery to produce a wide range of photographic lenses with accurate and consistent specifications to achieve optimal results.

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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About SANDMARC

SANDMARC is a premium product design company that specializes in creating high-quality accessories for Apple, GoPro, and cameras. SANDMARC is dedicated to producing products that are built to last a lifetime. Their attention to detail is evident in their sleek designs and functionality. SANDMARC's mission is to empower their customers to create, and they do so by providing top-of-the-line products that help capture and enhance their creative vision. The company has gained global recognition, with their products being featured on various reputable platforms such as CNET, Gear Junkie, and Cool Material. As a company that values nature, SANDMARC donates a portion of their profits to Trees for the Future, a non-profit organization that promotes reforestation efforts.

Who Shops At SANDMARC

SANDMARC customers are creative individuals who use Apple, GoPro, and cameras to capture their vision and appreciate high-quality accessories to enhance their work. They value the brand's dedication to producing products built to last a lifetime with sleek designs and functionality. SANDMARC's clientele likely consists of photography enthusiasts and professionals who want top-of-the-line products to support their creative endeavors.

What customers love about SANDMARC

Here's what shoppers have to say:
  • Portability, quality, and a fantastic way to overcome iPhone's limitations.
  • Quality lenses that do the job.
  • Great quality products.
  • Good lenses priced right.
  • Appears to be a quality product.
  • It's well made and it works.
  • Quality at a reasonable price.
  • Excellent product and fast shipping.
  • Brilliant lens.
  • Premium products.
  • The only lenses available that actually perform really well optically and are made from good materials.
Cons
  • Some customers have experienced issues with missing items in their orders.
  • There have been reports of defects in the iPhone cases provided with the lenses.
  • Customers have expressed frustration with the responsiveness and helpfulness of the customer service team.
  • The return process has been reported to be confusing and difficult to navigate.

SANDMARC's Shipping Policy

SANDMARC offers free shipping for all US orders with a delivery time of 3-5 business days. For faster delivery, customers can choose 2nd Day shipping for $19 or Overnight shipping for $29. Orders made on Friday for overnight shipping will arrive on Monday as most carriers do not deliver on Saturdays. For international shipments, the standard delivery time is 2-3 weeks depending on customs clearance. Standard international shipping costs $19.95 with an estimated delivery time of 1-2 weeks, while express international shipping costs $40 with a delivery time of 3-7 business days. All customs, duties, and taxes for international shipments are the responsibility of the customer. SANDMARC ships to most countries worldwide, and a list of these countries is available on their website. For pre-order or out of stock items, customers can contact support for status updates.

SANDMARC's Return Policy

SANDMARC offers a 30-day return policy for items purchased from their website. If a customer is not completely satisfied with their purchase, they can return the item and receive a full refund as long as it is in its original condition and repackaged. Refurbished items are not eligible for returns due to the heavy discounting on each product. To initiate a return, customers must visit the SANDMARC website and follow the instructions provided. The shipping cost for returning an item is free for U.S orders, but international orders require the customer to pay for shipping. Exchanges are also available, but customers must first email [email protected] to receive confirmation and instructions. SANDMARC does not allow returns for the purpose of getting a future promotional deal.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
81
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100
This brand offers products that are on the pricey side.
Target Audience

Creative photographers and videographers

Stereotype

Creative

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Sustainability Score
75
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100
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Quality Score
80
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100
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DTCetc Score
81
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100
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SANDMARC on Socials

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SANDMARC (@SANDMARC) • Instagram photos and videos

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